Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL

Kotak Mahindra Bank Limited; Bengaluru; Presencial; INR 600 000 - 1 200 000; Tempo integral

Resumo da oferta

Kotak Mahindra Bank Limited is seeking a proactive Relationship Manager to lead retail sales in AGRI-FIN and Tractor Loans. The role focuses on deposits growth, cross-selling mutual funds and insurance, and delivering superior customer service in a fast-paced branch environment.

You will liaise with internal teams to ensure seamless service, manage branch productivity, and contribute to P&L while guiding a high-performing team.

Qualificações

• Experience in retail liabilities within banking.
• Proven ability to drive sales and meet targets.
• Strong customer relationship and service orientation.

Responsabilidades

• Drive sales in AGRI-FIN and Tractor Loans and cross-sell non-deposit products.
• Enhance deposit pool and generate fee income through product placement.
• Deliver high-quality customer service and maintain client satisfaction.
• Oversee branch operations, regulatory compliance, and productivity.
• Collaborate with product, marketing and other verticals for new offerings.
• Exhibit leadership to balance strategic thinking with execution.

Conhecimentos

Retail banking

Sales targets

Customer relationship management

Cross-selling

Team leadership

Descrição da oferta de emprego

Relationship Manager-AGRI-FIN-TRACTOR LOANS AND RETAIL(TFE)-Retail Sales

We are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling financial products, and ensuring regulatory compliance while driving branch profitability and team productivity.

Sales & Business Development

• Enhance the deposit pool from existing and new customers.
• Drive sales of non-deposit products including Mutual Funds and Insurance.
• Achieve cross-selling targets progressively across product categories.
• Generate fee income through strategic product placement.

Customer Relationship Management

• Deliver high standards of customer service and ensure customer satisfaction.
• Liaise with internal teams to ensure seamless customer service and delight.
• Act as a key point of contact for high-value clients in the AGRI-FIN and Tractor Loans segment.

Branch Operations & Compliance

• Oversee branch administration and ensure adherence to regulatory compliance.
• Manage overall productivity and morale of branch team members.
• Ensure the branch meets its break-even targets and contributes positively to the P&L.

Strategic Collaboration

• Work closely with product management, marketing, and other verticals for new product development and service enhancements.
• Contribute to sales initiatives and tactical planning.

Leadership & Team Management

• Demonstrate strong leadership skills with a tactical focus.
• Balance strategic thinking with execution (Thinker:Doer ratio of 40:60).
• Foster a collaborative and performance-driven team culture.

Experience Level Mid Level