Relationship Manager - Tractors and Farm Equipment Finance

Kotak Mahindra Bank Limited; Nalanda; On-site; INR 400,000 - 700,000; Full time

Job summary

Kotak Mahindra Bank Limited is seeking a dynamic Relationship Manager – Tractor and Crop Finance (TFE) to lead retail sales initiatives in the Tractors and Farm Equipment segment. You will enhance the deposit pool, drive cross-sell opportunities, and ensure high standards of customer service and branch administration.

The ideal candidate has a strong background in retail liabilities, excellent leadership, and a deep understanding of financial instruments and customer service cycles, contributing

Qualifications

• Strong background in retail liabilities.
• Excellent leadership skills.
• Deep understanding of financial instruments and customer service cycles.

Responsibilities

• Enhance the deposit pool from customers through targeted acquisition and retention strategies
• Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings
• Generate fee income and contribute to branch profitability
• Ensure delivery of high-quality customer service and establish service standards
• Oversee branch administration and ensure regulatory compliance
• Manage productivity and morale of branch team members
• Take ownership of branch break-even and P&L performance
• Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives
• Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight

Skills

Retail Liabilities

Leadership

Customer Service

Cross-Sell

Job description

Relationship Manager - Tractor and Crop Finance_Tractors and Farm Equipments (TFE)_0436_5619_1078139

We are seeking a dynamic and results-driven Relationship Manager – TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles.

• Enhance the deposit pool from customers through targeted acquisition and retention strategies
• Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings
• Generate fee income and contribute to branch profitability
• Ensure delivery of high-quality customer service and establish service standards
• Oversee branch administration and ensure regulatory compliance
• Manage productivity and morale of branch team members
• Take ownership of branch break-even and P&L performance
• Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives
• Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight

Experience Level Mid Level