Relationship Manager - Affordable Housing Finance

Godrej & Boyce Mfg. Co. Ltd.; Jaipur; On-site; INR 350,000 - 650,000; Full time

Benefits offered by this job

Childcare benefits

6 months paid leave for primary carers

Remote work option

Flexible work options

Health insurance

Elder care support

Mental wellness programs

Job summary

Godrej Industries Group is seeking a sales professional in Jaipur to sell Affordable Housing products and execute the AH strategy at the branch. You will build strong relationships with DSAs, connectors and partners who source business leads, while ensuring smooth documentation and timely service delivery.

You will manage MIS and reporting, coordinate with support functions, and keep customers informed on loan status with a strong focus on customer satisfaction across the team.

Qualifications

• Customer-centric sales experience preferred.
• Experience in housing finance or loan processes is a plus.
• Ability to manage relationships with DSAs and channel partners.

Responsibilities

• Sell Affordable Housing products and plan AH strategy to achieve branch goals.
• Maintain relationships with DSA, connectors and partners to source business leads.
• Control and monitor distribution network and plan sales promotions.
• Handle documentation and support customers with building application files.
• Coordinate with support functions for timely service delivery.
• Provide feedback to customers on loan status and required resolutions.
• Maintain customer focus and ensure high customer satisfaction across the team.
• Maintain database and MIS and provide regular reporting.

Job description

Job Description:

Job Requirements

About Godrej Industries Group (GIG)

GIG is a holding company of the Godrej Industries. We have significant interests in consumer goods, real estate, agriculture, chemicals, and financial services through our subsidiary and associate companies, across 18 countries.

www.godrejindustries.com

About Godrej Capital (GCL)

Godrej Capital is trusted lending partner advocating reliable, transparent, and fair lending practices backed by the legacy and trust of the Godrej Group spanning over 129 years.

www.godrejcapital.com

Job Description:

• Sell Affordable Housing products for the organization.
• Plan & execute the AH strategy for the month/ quarter to ensure branch goals are overachieved.
• Relationship management with DSA, connectors & individual concerns where business leads source from.
• Control & monitor distribution network, plan sales promotion activities
• Handling the documentation and supporting customers with building the application files mitigating issues
• Working with support functions for optimum TAT and service delivery
• Feedbacking to customers on loan status & resolution required
• Must have customer centricity and create a culture of customer satisfaction across all levels within the team.
• Maintaining database and MIS & reporting on a regular basis.

Work Experience

2-4 years

Benefits

Be an equal parent

Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners

• 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
• 2 months paid leave for secondary caregivers
• Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel Coverage for childbirth and fertility treatment

No place for discrimination at Godrej

• Gender-neutral anti-harassment policy
• Same sex partner benefits at par with married spouses
• Coverage for gender reassignment surgery and hormone replacement therapy
• Community partnerships and advocacy
• Persons with Disability (PwD) care

We are selfish about your wellness

• Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
• Elder care for those who might need to extend support to senior family members
• Preventative healthcare support
• Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
• Uncapped sick leave
• Flexible work options, including remote working and part-time work
• Mental wellness and self-care programmes, resources and counselling

Celebrating wins, the Godrej Way

• Structured recognition platforms for individual, team and business-level achievements
• Digital and offline instant recognition platforms

An inclusive Godrej

Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. It’s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.

We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.