Relationship Manager

Shriram Life Insurance; Sambalpur; On-site; INR 200,000 - 300,000; Full time

Job summary

Shriram Life Insurance is seeking a proactive Sales Support professional to assist the bancassurance channel, identify opportunities, and follow up with bank staff and customers. You will help ensure customer satisfaction through timely support and accurate responses.

This role requires strong communication, banking/insurance product knowledge, and the ability to manage relationships across multiple locations.

Qualifications

• Excellent communication and interpersonal abilities.
• Basic understanding of insurance products.
• Ability to build relationships with bank staff and customers.

Responsibilities

• Support bancassurance sales targets and follow up on opportunities.
• Build and maintain relationships with bank staff and customers.
• Provide timely customer support and address queries.
• Ensure compliance with company policies and regulatory requirements.
• Prepare and submit regular sales performance reports.

Skills

Strong communication

Interpersonal skills

Bancassurance knowledge

Customer relationship

Tools

MS Office

Job description

Role & responsibilities

Sales Support:

• Assist in achieving sales targets by supporting the bancassurance channel.
• Consistently identify potential sales opportunities and provide necessary follow-up.

Relationship Building

• Build and maintain strong relationships with bank staff to facilitate bancassurance operations.
• Act as the point of contact for bank partners and customers.

Customer Service

• Ensure a high level of customer satisfaction by addressing queries and providing timely support.
• Assist in resolving any issues or concerns raised by bank staff or customers.

Compliance and Reporting

• Ensure adherence to company policies and regulatory requirements.
• Prepare and submit regular reports on sales performance and other relevant metrics.

You will be responsible for multiple locations.

Preferred candidate profile

• Strong communication and interpersonal skills.
• Basic understanding of insurance products and the financial services industry.
• Ability to build and maintain relationships with bank staff and customers.

Knowledge of MS Office applications (Word, Excel, PowerPoint).