Relationship Manager

Aadhar Housing Finance Ltd.; Karur; On-site; INR 350,000 - 550,000; Full time

Job summary

Aadhar Housing Finance Ltd. in Karur invites applications for a Relationship Manager to engage with prospective and existing customers, explain home loan products, and guide them through the application and documentation process.

This on-site role emphasizes empathy, trust, and transparent service. You will source new business through field visits, coordinate with channel partners, and work with branch staff and credit teams to assess eligibility, process loans, and meet sales and collection

Qualifications

• Strong customer relationship and communication skills.
• Sales and business development experience.
• Basic financial product knowledge and documentation review.
• Organizational and time management skills.
• Familiarity with local languages and culture around Karur; willingness to travel.
• Experience in housing finance, banking, or retail lending preferred.
• High school diploma minimum; bachelor's degree preferred.

Responsibilities

• Explain loan products and guide customers through applications and documentation.
• Generate new business via field visits and local market outreach.
• Coordinate with branch staff and credit teams for eligibility and processing.
• Ensure accurate records and strive to meet sales and collection targets.
• Travel within Karur district for field visits.

Skills

Customer relationship

Sales & BD

Communication skills

Documentation & compliance

Field outreach

Travel readiness

Education

High school diploma

Bachelor's degree preferred

Job description

Company Description

Aadhar Housing Finance Ltd. is one of India\u2019s largest housing finance companies, focused on serving low-income communities and first-time home buyers. Established in 2010, the company now manages assets worth INR 21,121 Cr and supports over 250,000 customers through a network of 500+ branches across 20 states and union territories. Following a successful stock market debut in 2024, Aadhar has strengthened its position as a trusted institution offering home loans to individuals with monthly incomes starting from INR 5,000. Its customer-centric approach is driven by empathy, trust, and transparency, enabling the company to build a substantial loan book and extend credit solutions to underserved segments. With a mission of "Ghar Banega Toh Desh Banega," Aadhar is committed to fostering an inclusive India by helping everyday workers secure the stability of homeownership.

Role Description

The Relationship Manager role at Aadhar Housing Finance Ltd. is a full-time, on-site position based in Karur. In this role, the Relationship Manager will engage with prospective and existing customers to understand their home financing needs, explain loan products, and guide them through the application and documentation process. The role includes sourcing new business through field visits, local market outreach, and coordination with channel partners, while maintaining strong relationships with customers to ensure timely repayment and repeat business. The Relationship Manager will work closely with branch staff and credit teams to assess eligibility, support loan processing, and ensure compliance with internal policies and regulatory guidelines. Daily activities also involve maintaining accurate records, achieving sales and collection targets, and providing service that reflects the company\u2019s emphasis on empathy, trust, and transparency.

Qualifications

• Candidates should possess strong customer relationship and communication skills, including the ability to explain financial products clearly and build trust with diverse customer groups.


• Candidates should possess sales and business development skills, such as lead generation, local market outreach, and target achievement in retail financial services.


• Candidates should possess basic financial and analytical skills, including understanding of loan products, eligibility assessment, and documentation review.


• Candidates should possess organizational and time management skills to handle multiple customer cases, follow up on collections, and maintain accurate records.


• Candidates should possess familiarity with local languages and culture in and around Karur, along with willingness to travel within the area for field visits.


• Relevant experience in housing finance, banking, microfinance, or retail lending is beneficial.


• A minimum of a high school diploma; a bachelor\u2019s degree in commerce, finance, business, or a related field is preferred.


• Comfort with basic computer applications and mobile-based tools for data entry and customer tracking is advantageous.