Regional Training Manager - Delhi

Aditya Birla Health Insurance Company Limited; Haryana; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Aditya Birla Health Insurance Company Limited is seeking a Training Manager to identify training needs across sales channels, co-create relevant content, and deliver training at the last mile so employees and intermediaries are prepared to engage customers and follow the sales process.

The role focuses on driving capability building and productivity in the assigned geography, including recruitment and activation of channel partners, with a emphasis on measures, feedback, and updating knowledge.

Qualifications

• Identify training needs across channels and co-create content.
• Deliver training at the last mile and ensure readiness of employees.
• Drive capability building and productivity in the assigned geography.

Responsibilities

• Measure impact of training using pre and post measurement tools.
• Capture feedback and roll out revised interventions.
• Ensure Sales force is updated with product knowledge through induction trainings and knowledge interventions.
• Drive distributor engagement through innovative training interventions.
• Deliver requisite man-days of training.
• Capability and sales skill building through joint calls and field visits.

Skills

Training delivery

Content creation

Channel partner training

Job description

Job Purpose

To identify training needs across channels, co-create relevant content, deliver training at the last mile and drive all training initiatives to ensure that employees across sales channels are ready and equipped to interact with customers and intermediaries, and effectively follow the sales process. He would therefore be responsible to drive capability building and productivity parameters in assigned geography – which will include recruitment and activation of channel partners.

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 To identify training needs across channels, co-create relevant content, deliver training at the last mile and drive all training initiatives to ensure that employees across sales channels are ready and equipped to interact with customers and intermediaries, and effectively follow the sales process. He would therefore be responsible to drive capability building and productivity parameters in assigned geography – which will include recruitment and activation of channel partners. 1. Ensure timely delivery across sales team as well as channel partners through the training team or independently basis requirement

• Measure impact of training through pre and post measurement tools.
• Capture feedback & roll out revised interventions
• Ensure Sales force is updated with product knowledge through:
• Induction trainings
• Knowledge interventions through web based and mobile platforms
• Refresher modules
• Drive distributor engagement through innovative training interventions
• Adopt best practices across industry to add value to distributors
• Deliver requisite man-days of training
• Capability and sales skill building through joint calls and field visits