Product Sales Manager

Executive Resource Consultants; Mumbai Suburban; On-site; INR 990,000 - 1,210,000; Full time

Job summary

Executive Resource Consultants seeks a results-driven Business Development professional in Mumbai to source merchants for POS/EDC, Bharat QR and UPI, and to drive CMS across markets. You will collaborate with branches and RM teams to generate leads, tailor propositions, and ensure smooth handover for implementation.

You will also onboard and manage portfolios, retain wallets, and support campaigns with marketing collateral.

Qualifications

• Strong written and verbal communication in English and local language.
• Proficiency with MS Office tools (Word, Excel, PowerPoint).
• Graduate-level education required; MBA preferred for advancement.

Responsibilities

• Source merchants for POS/EDC, Bharat QR, and UPI; identify CMS opportunities.
• Collaborate with branches/RM teams to drive leads and campaigns and ensure smooth handover for implementation.
• Onboard, activate and manage portfolios; retain wallets and cross-sell/adjoin products; resolve service issues.

Skills

Strong written and verbal comms

MS Office

English & local language

Education

BBA/BMS/BAF/BCA/BTech/BSc IT

MBA preferred

Tools

MS Office

Job description

Role & responsibilities

1) Business Development & Lead Generation

• Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.
• Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.
• Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.
• Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
• Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
• Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.

2) Onboarding, Activation & Portfolio Management

• Coordinate with operations/implementation for seamless go-live; ensure activation and throughput (TPV/collections).
• Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

• Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.
• Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

• Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.
• Explain chargebacks/fraud risks for all product offering and follow audit/compliance
• requirements throughout deal lifecycle.
• New acquisitions: POS/QR terminals, CMS mandates
• Activation & throughput: TPV, fee realization.
• Penetration: Product adoption across mapped branches/segments.
• Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.
• Risk & compliance: Zero critical audit findings; KYC accuracy.

Preferred candidate profile

• Minimum 2-3 years of experience in sales of POS/Merchant Acquiring with a reputed bank / acquirer
• Exposure to Cash Management/GTS/CMS solutions (collections, payments, escrow, integrations) preferred.
• Graduate (BBA, BMS, BAF, BCA, B Tech, B.Sc. IT) required; MBA preferred (Engineering + MBA is an advantage)
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong written and verbal communication in English and local language of the market.

CTC-UPTO 11 Lacs

Grade-Manager/Sr.Manager

Age-Max 37 Years