Regional Manager - West

jas; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

JAS is seeking an experienced Branch Manager in Mumbai to oversee end-to-end processes and operations at the local branch, ensuring compliance with laws and ISO standards. You will manage on-site staff, optimize productivity, support sales, and drive branch growth while monitoring financials and budgets.

In this role, you will lead up to 50 employees, develop customer relationships, and implement standardized processes across functions.

Qualifications

• Bachelor's degree preferred and 5+ years in freight forwarding or SCM.
• Experience in air/ocean/logistics and customer-focused roles.
• Proven leadership, recruitment/training, and conflict management.
• Strong communication and decision-making abilities.
• Ability to coordinate across functions and drive results.

Responsibilities

• Oversee end-to-end branch processes and operations.
• Ensure compliance with ISO policies and local laws.
• Manage P&L, budgeting, and financial controls.
• Grow business by developing customer relationships and sales support.
• Supervise up to 50 employees and HR matters.
• Support sales staff and optimize staffing productivity.
• Accompany sales calls as needed.
• Monitor branch transactions and cost control.

Skills

Strategic planning

People management

Leadership

Communication skills

Decision making

Customer focus

Cross-functional coordination

Organizational skills

Written and verbal skills

Microsoft Office

Team player

Education

Bachelor degree

Tools

Microsoft Office

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

This position is responsible to oversee and manage end-to-end processes and operations within the branch location. Must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site staff, optimize productivity, grow the business, monitor all financial matters and support sales staff as needed.

ESSENTIAL FUNCTIONS :

• Exceed customer expectations by providing highest possible service quality to customers.
• Optimize branch transactions, increase sales and decrease costs.
• Optimize staffing productivity to assume best use of all resources.
• Responsible for strong growth within designated Geographical area and maximal utilization of business potential.
• Continuously strive for high productivity, competitive efficiency and best quality.
• Fully adhere to all defined ISO policies and standards and to local law.
• Responsible for P+L including activities in the field of accounting, financial controlling and strategic planning.
• Prepare yearly local budget including, investments and staffing.
• Develop and expand customer relationships together with sales.
• Responsible for Implementation and Maintenance of standardized processes, structures and systems according to corporate guidelines.
• Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR).
• Ensure company's Code of Conduct is fully enforced and followed by employees.
• Accompany Sales calls as needed.
• Financial Management: AR; AP; FSL.
• Operations Management.

SUPERVISORY RESPONSIBILITIES :

The incumbent will directly and/or indirectly supervise up to 50 employees.

QUALIFICATIONS :

• Good strategic and planning skills, ability to translate strategy to operational plan and execution.
• Proven track record in people management and leadership skills (strong knowledge and experience in Recruitment/Selection/Training/Development Coaching/Conflict Management/Performance Management).
• Good communication skills (open and confidential communication style).
• Strong decision-making capabilities and high accountability.
• High result orientation and customer focus.
• Ability to integrate and coordinate efforts/resources across functions and boundaries.
• Act as a role model in accordance with Corporate Values.
• Excellent organizational skills .
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work on a team and independently.

EDUCATION AND EXPERIENCE :

• Bachelor Degree preferred.
• Minimum five years' work experience in the freight forwarding industry; prefer 10 years.
• International languages a plus.
• Ability to utilize MS Office Products.
• Proven experience in air / ocean / logistics / Supply Chain Management (SCM).
• Knowledge about markets & competitors, about trends & challenges for our industry.

ENVIRONMENT:

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to __ %) required in support of the position's responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds .

ADDITIONAL:

The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Management retains discretion to add or change duties of this position at any time.