Regional Manager - West

JAS Worldwide; Mumbai; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

JAS Worldwide in Mumbai seeks an experienced operations leader to oversee end-to-end branch processes within a fast-paced logistics environment. You will manage on-site staff, ensure compliance with local laws, and drive productivity and profitability across local operations.

The role partners with sales to grow the business, develop budgets, and implement standardized processes while maintaining high service levels for customers. Strong leadership and cross-functional coordination are essential.

Qualifications

• Bachelor degree preferred.
• Minimum five years’ work experience in the freight forwarding industry; prefer 10 years.
• International languages a plus.
• Knowledge about markets & competitors, trends & challenges for the industry.
• Proven experience in air/ocean/logistics/SCM.

Responsibilities

• Exceed customer expectations by providing highest possible service quality to customers.
• Optimize branch transactions, increase sales and decrease costs.
• Optimize staffing productivity to maximize resources.
• Grow the business within designated geographical area and maximize potential.
• Ensure adherence to ISO policies and local law.
• Responsible for P+L including accounting, financial controlling and planning.
• Develop and expand customer relationships together with sales.
• Implement and maintain standardized processes, structures and systems per corporate guidelines.
• Oversee personnel and HR matters including staff training and planning in cooperation with HR.
• Supervise up to 50 employees.

Skills

Strategic planning

People leadership

Communication

Decision making

Customer focus

Cross-functional coordination

Organizational skills

MS Office proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

This position is responsible to oversee and manage end-to-end processes and operations within the branch location. Must ensure adherence to all laws and legal regulations, provide excellent customer service, manage on-site staff, optimize productivity, grow the business, monitor all financial matters and support sales staff as needed.

ESSENTIAL FUNCTIONS

• Exceed customer expectations by providing highest possible service quality to customers.
• Optimize branch transactions, increase sales and decrease costs.
• Optimize staffing productivity to assume best use of all resources.
• Responsible for strong growth within designated Geographical area and maximal utilization of business potential.
• Continuously strive for high productivity, competitive efficiency and best quality.
• Fully adhere to all defined ISO policies and standards and to local law.
• Responsible for P+L including activities in the field of accounting, financial controlling and strategic planning.
• Prepare yearly local budget including, investments and staffing.
• Develop and expand customer relationships together with sales.
• Responsible for Implementation and Maintenance of standardized processes, structures and systems according to corporate guidelines.
• Responsible for management of all personnel and HR matters including staff training and planning in cooperation with Human Resources (HR).
• Ensure company's Code of Conduct is fully enforced and followed by employees.
• Accompany Sales calls as needed.
• Financial Management: AR; AP; FSL.
• Operations Management.

SUPERVISORY RESPONSIBILITIES

• The incumbent will directly and/or indirectly supervise up to 50 employees.

QUALIFICATIONS

• Good strategic and planning skills, ability to translate strategy to operational plan and execution.
• Proven track record in people management and leadership skills (strong knowledge and experience in Recruitment/Selection/Training/Development Coaching/Conflict Management/Performance Management).
• Good communication skills (open and confidential communication style).
• Strong decision-making capabilities and high accountability.
• High result orientation and customer focus.
• Ability to integrate and coordinate efforts/resources across functions and boundaries.
• Act as a role model in accordance with Corporate Values.
• Excellent organizational skills.
• Excellent written and verbal skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work on a team and independently.

EDUCATION AND EXPERIENCE

• Bachelor Degree preferred.
• Minimum five years’ work experience in the freight forwarding industry; prefer 10 years.
• International languages a plus.
• Ability to utilize MS Office Products.
• Proven experience in air / ocean / logistics / Supply Chain Management (SCM).
• Knowledge about markets & competitors, about trends & challenges for our industry.

ENVIRONMENT

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to __ %) required in support of the position’s responsibilities.

While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and finger to feel and handle; reach with arms and hands; talk and hear. While performing the duties of this job, the employee frequently is required to stoop, kneel, and crouch; lift weight or exert a force up to a maximum of 25 pounds.

ADDITIONAL

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

Management retains discretion to add or change duties of this position at any time.