Regional Manager- P&L Head

akmv; Delhi; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

akmv seeks a Regional Lead - P&L Head to drive the Delhi NCR region’s operations and P&L. You will lead strategy, standardization, and client relationship management, ensuring efficient service delivery and regional growth.

The role emphasizes building networks with key clients, developing SOPs, and implementing MIS to forecast material and labor needs. Strong leadership and financial discipline are essential for success.

Qualifications

• Graduate required.
• 15–20 years of work experience.
• P&L management exposure and client networking skills.

Responsibilities

• Develop regional operations and process improvement strategy.
• Build and maintain networks with current and potential clients.
• Standardize operations and execution practices across SBUs.
• Lead SOP development and initial site takeover guidance.
• Create MIS to estimate material and labor requirements.
• Monitor region-wise resource utilization and invoicing.
• Develop risk management and QA/compliance processes.
• Drive cost savings through standardization and project management.

Skills

P&L Mgmt

Networking

Team building

Discipline & timeliness

Accountability

Analytical thinking

Decision making

Business processes

Operational excellence

Results orientation

Education

Graduate

Job description

Designation: Regional Lead- P&L Head Location: New Delhi (NCR) Role description: We are looking for a detail oriented, P/L Head to be based out in Delhi NCR region.

Strategic

• Developing the region’s operations and process improvement strategy
• Building and maintaining networks with leading corporate (current & potential clients)
• Survey the environment for latest developments and best practices in facility management (service offerings, tools & equipment’s, etc).
• Providing functional guidance to all the regions to ensure standardization of operations and execution practices across the organization

Operational

• Leading the development of SOPs and checklists to assist the Site Operations when initiating work with a new client/site; Gain approval from the President, Operations and guide the regional operations teams in the initial takeover of the site
• Guiding the creation and implementation of a standardized Operations strategy for Site Execution based on client service offering across the organization; Develop a detailed database / MIS system that can estimate material and labor requirements and communicate the same to relevant departments within the organization.
• Working closely with the SBU heads and closely monitoring operations implementation for key/ Pan- India accounts (as per organizational parameters); Track resource utilization for the region on a continuous basis
• Assisting the President in the creation of an escalation management system; Once finalized, ensure communication with all regional clients and track and monitor client escalations and timely resolution of the same from time to time
• Assisting in the development of a framework for reporting & MIS and regularly track operational efficiency across SBUs
• Assisting in developing a framework for Intra‑SBU as well as Inter‑SBU resource sharing; Guide the SBU heads in the implementation of the same to ensure increased operational efficiency across SBUs and locations within the organization.
• Guiding and overseeing timely and accurate Invoicing & Collections across SBUs and locations within the region; Tracking and monitoring Target vs. Actual periodically in order to ensure zero delay in execution as well as minimal Accounts Receivable build-up for the region
• Assist in the development of Asset Maintenance and Control (of machinery deployed at client site) mechanisms; Track and monitor lifespan of assets owned/leased by the company (Target vs. Actual) to ensure optimum utilization of each asset/machinery
• Assist in the development of the Operational Risk Management strategy and periodically track and monitor the same to ensure timely closure of identified QA/Compliance audit observations with a goal to attain 100% QA/ Audit compliance
• Assisting in the development of SOPs and checklists for Business closure (contract termination) and Site closure; Oversee the development and implementation of processes that are client-friendly and ease transition
• Leading the incorporation of client feedback at Closure/ contract termination stage to gain inputs on how organization could improvise on aspects of execution/client relationship management and other factors that will lead to longer association with key clients
• Leading the incorporation of client feedback into various aspects of Operations and Client Relationship Management within the region and provide inputs to the President Operations.

Financial

• Driving cost savings through process standardization and effective project management practices across projects within the region
• Developing Regional and project budgets; Monitor and ensure adherence to the same people
• Actively participate in recruitment of senior roles within the Operations department for the region
• Driving timely Performance Appraisal of staff / personnel within the region and assess & fulfill training and career development requirements.
• Foster an environment of learning, excellence and innovation within all aspects of teamwork
• Mentoring and coaching subordinates to develop the team’s capabilities and build a strong succession pipeline for the role.

Requirements Qualification/Skills

Academics

• Any Graduate

Experience

• 15 - 20 years or work experience

Competencies and skills

1. P&L Management (minimum of 100 crore)
2. Networking and relationship building
3. Team building (coaching, mentoring, nurturing organizational culture)
4. Discipline/ responsiveness and timelines
5. Accountability
6. Analytical thinking and problem solving
7. Effective decision making
8. Understanding of business process and metrics
9. Operational excellence focus
10. Drive for results/business results orientation