Reconciliation and Proofing Representative

Citigroup Inc.; Chennai; Presencial; INR 420.000 - 620.000; Jornada completa

Descripción de la vacante

Citigroup Inc. in Chennai seeks a Rec & Proofing Rep 5 to perform relatively complex reconciliation tasks, ensuring accuracy and quality of accounts across products. You will work with minimal supervision, supporting multiple products and teams to meet internal standards and regulatory requirements.

The role emphasizes data accuracy, adherence to SOPs, and proactive risk awareness, while offering opportunities to upscale technical skills through training and collaboration with business units.

Formación

• 2-4 years relevant experience in account reconciliation, Finance, Operations in a financial institution preferred.
• Clear and concise written and verbal communication skills.
• Proficient in Microsoft Office with an emphasis on MS Excel.
• Self-motivated and detail oriented.
• Service oriented with a team-work attitude and ability to attend to details at work.
• Able to work under pressure.

Responsabilidades

• Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products assigned by the team-head.
• Follow up/Escalate with responsible business units on outstanding breaks according to internal procedure.
• Respond to customer enquiries in a timely and professional manner.
• Report SLA and/or other risk control breaches to the team-head for timely investigation and escalation.
• Strictly follow SOPs in daily/weekly/monthly reconciliation.
• Participate in self-paced online training or organized classroom training to up-scale one's technical skills.
• Adhere to Citi Code of Conduct and information security policies.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Conocimientos

Account reconciliation

MS Excel

Communication skills

Detail oriented

Educación

High School diploma or equivalent

Descripción del empleo

The Rec & Proofing Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.

Responsibilities:

• Responsible for daily/weekly/monthly reconciliation of ICG/GCG/Internal accounts of various products assigned by the team-head
• Follow up/Escalate with responsible business units on outstanding breaks according to internal procedure
• Respond to customer enquiries in a timely and professional manner
• Report SLA and/or other risk control breaches to the team-head for timely investigation and escalation
• Strictly follow SOPs in daily/weekly/monthly reconciliation
• Participate in self-paced online training or organized classroom training to up-scale one's technical skills
• Adhere to Citi Code of Conduct and information security policies
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-4 years relevant experience in account reconciliation, Finance, Operations in a financial institution preferred
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented
• Service oriented with a distinct team-work attitude and ability to attend to details at work
• Able to work under pressure

Education:

• High School diploma or equivalent

Job Family Group:

Operations - Transaction Services

Job Family:

Reconciliation and Proofing

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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