Receptionist (HNI Clients)

Cloud Counselage Pvt Ltd; Mumbai; On-site; INR 334,800 - 502,200; Full time

Benefits offered by this job

21 Paid Holidays

15 Public Holidays

Insurance

Tech tools/assets

Job summary

A luxury service provider in Mumbai is seeking an accomplished Receptionist to manage client relations for HNI clients. The ideal candidate should possess 5-8 years of experience in the hospitality or aviation industry, with excellent communication and multitasking skills. The role involves meeting clients, managing front desk duties, and ensuring a comfortable environment. This position offers opportunities in a technology-driven, luxury interior designing start-up and provides various perks like paid holidays and insurance.

Qualifications

• 5 - 8 years of experience in client relations handling HNI clients.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and presence of mind.

Responsibilities

• Meet & greet clients to ensure a welcoming environment.
• Handle front desk tasks efficiently.
• Manage administrative responsibilities and external vendors.
• Maintain accurate records of documents and personnel.

Skills

Client relations

Communication skills

Multitasking

Leadership

Attention to detail

Tools

MS Excel

Job description

About the job Receptionist (HNI Clients)

Looking for a Receptionist with 5+ years of experience inclient relations handling HNI clients at a luxury brand company/Aviation/Hospitality Industry.

They are someone who is currently living in Mumbaiand can start immediately andhavingnotice period of lessthan 30 days.

What's for the Candidate

• Opportunity to work in a technology-driven,product-based, luxury interior designingstart-up
• 21 Paid Holidays & 15 public holidays
• Insurance
• Tech tools/ assets

Job Responsibilities:

• Meet & Greet clients and provide a warm and friendly environment in the centerat all times
• Ensure clients feel comfortable by anticipating client needs
• Handle all handling various front desk tasks and inquiries efficiently
• Manage and monitor all administrative responsibilities such as plants & flowers setups, ambience, pantry-related, safety-related and all other housekeeping tasks
• Manage and guide all external vendors, agencies and consultants in order to execute all above mentioned tasks and address any disruptions promptly
• Responsible for records of all incoming & outgoing documents, parcels, materials and couriers at the center
• Manage housekeeping, pantry, driver, security, office boy and runner boy staff onroll as well as offroll personnel records, attendance and leaves, ensuring accurate records are maintained on excel as well as hard files
• Demonstrate a helpful and proactive attitude and be willing to solve any problem at centerwhich can affect the client's experience
• Act as the go-to person for all matters related to inventory. Be resourceful. Maintain a list of all contacts and places to procure office related materials, products and services
• Ensure all safety measures are followed. Ensure first aid and emergency material are readily available
• Keep a tab on current news or social situations and make management aware of anything that needs to be addressed or taken care of for safety of all employees and clients and people working at center
• Plan festivities creatively coordinating with the teams and managing budget approvals
• Give a tour of the experience center if needed

Mandatory Requirements:

• 5 - 8 years ofexperience in client relations handling HNI clients at a luxury brand company (hospitality/ aviation industry
• Excellent verbal and written communication
• Interpersonal skills
• Presence of mind and Multitasking skills
• Excellent MS Office, specifically MS Excel skills
• Leadership and problem-solving skills
• Passion and dedication toward client servicing
• Must be a good listener and pay attention to detail

Eligibility Criteria:

Smart & enthusiastic professionals who are passionate about in luxury interiors industry

Job Location: Marine Drive, Mumbai WFO 6 days/week

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