Receivable Executive

Equitas Small Finance Bank; Rohtak; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank is seeking a Receivable Executive for its North zone. The role involves managing collections for receivables, following up on non-delinquent and delinquent accounts, and ensuring timely deposition of payments.

Strong communication, organization, and compliance with processes are essential. Permanent employment in a field receivables function requiring 2–4 years of relevant experience.

Qualifications

• Experience in field credit/receivables or collection roles is preferred.
• Ability to analyze accounts and prioritize collections actions.
• Strong communication and negotiation skills for follow-ups.

Responsibilities

• Timely follow-up of non-delinquent cases and resolution.
• Timely follow-up of delinquent cases and higher resolutions in assigned bucket.
• Drive collection of overdue charges as per process and policy.
• Maintain accurate call records and payment updates.
• Ensure adherence to timelines and deposition targets.

Skills

Strategic Orientation

Leadership

Customer Focus

Follow-up on non-delinquent cases

Follow-up on delinquent cases

Job description

Required Experience 2 - 4 years

Basic Section

No. Of Openings 1

External Title Receivable Executive

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department VF

Sub-Department Receivables

Generic Role Receivables Executive

External Title (Job Role) Receivable Executive

Zone North

Branch Code 11021

Skills

Skill

Strategic Business Orientation Leadership Through Sustainability Innovation Led Transformation Customer Focus

1 Timely follow-up of non-delinquent cases & resolution
X Bucket Efficiency 35% X - Bucket Efficiency (Annexure - 1)

2 Timely follow-up of delinquent cases, and ensure higher resolutions 25% % of Potential fresh NPA and above as per allocation (Annexure - 2)

3 To ensure collection of over due charges 20% As per annexure 3

4 Contact recording updation 10% As per annexure 4

5 Timely collection and deposition of payment 10% As per annexure 5

Annexure - 1 - Bucket Efficiency (* Last 12 months average or last 3 months average, whichever is higher)

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

X Bucket - Efficiency (Average) >97% 95.1 - 97.0% 94.1 - 95.0% 92.1 - 94.0% <92%

Annexure - 2 - Potential Fresh NPA resolution % (12 month average or last 3 months average whichever is lower)

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

Potential Fresh NPAResolution % in POS <90% 85% - 90% 80%-85% 75%-80% >75.0%

Annexure - 3- Charges collection on live cases

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

Charges collection 120% 100% 90% 80% 70%

Annexure -4- Contact recording

Scoring method 5
(Outstanding) 4
(Excellent) 3
(Very Good) 2
(Good) 1
(Adequate)

Contact recording 90% 80% 75% 60% 50%

Annexure - 5- Adherence to timelines - Depostion