RC FS-BT INS-P And C-Senior

EY; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

EY in Mumbai seeks a Senior Business Consultant to shape client strategies and drive end-to-end transformation in the insurance sector. You will lead requirements, design future-state processes, and coordinate with product and delivery teams to deliver value across programs.

The role emphasizes stakeholder engagement, data transformation, and advanced analytics, including AI use cases, with flexible shifts to align with US/UK hours.

Qualifications

• Experience in business transformation, upgrades and modernization programs in insurance domain.
• Proficient in requirements elicitation, BRD/FSD writing, JAD sessions, workshops.
• Ability to define future state operational processes and product configuration.
• Strong communication with stakeholders and ability to work across teams.

Responsibilities

• Worked on multiple business transformation, upgrade and modernization programs.
• Requirements gathering, elicitation – writing BRDs, FSDs; conduct JAD sessions and workshops.
• Collaborate with client to define optimal future state operational process and product configuration.
• Define scope with innovative solutions while ensuring business value for client.
• Deliver clear requirement documents with dataflow and process diagrams.
• Work with product design team to analyze functional enhancements.
• Provide product consultancy and assist with acceptance criteria throughout project life cycle.
• Oversee team management, resource allocation, and performance evaluation.

Skills

Stakeholder mgmt

English comms

P&C insurance

Data modelling

SQL basics

Gen AI use cases

Project leadership

Team management

Tools

Guidewire

Duckcreek

Exigent

Majesco

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Business Consultant -Senior

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

About Global Delivery Services

Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EY’s strategy by ensuring effective support to EY’s growth agenda.

Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.

Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.

Enablement Services provides cost-effective, high-skilled, and innovative services to support EY’s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.

Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.

The Opportunity

Your Key Responsibilities

• Worked on multiple Business transformation, upgrade and modernization programs.
• Requirements Gathering, Elicitation –writing BRDs, FSDs. Conducting JAD sessions and Workshops to capture requirements and working close with Product Owner.
• Work with the client to define the most optimal future state operational process and related product configuration.
• Define scope by providing innovative solutions and challenging all new client requirements and change requests but simultaneously ensuring that client gets the required business value.
• Elaborate and deliver clearly defined requirement documents with relevant dataflow and process flow diagrams.
• Work closely with product design development team to analyse and extract functional enhancements.
• Provide product consultancy and assist the client with acceptance criteria gathering and support throughout the project life cycle.
• Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
• Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.

Skills And Attributes For Success

• Product Knowledge – Guidewire, Duckcreek, Exigent, Majesco. (Preferred Guidewire/Duckcreek)
• Strong skills in stakeholder management and communication.
• Should have end to end processes in P&C insurance domain.
• Data transformation, Business data modelling, Data mapping, transformation rules, data migration, data profiling, data visualisation, Tableau, Power-BI, Reporting, Basic understanding of SQL query
• AI and Gen AI use cases implementation, Understanding of AI architecture for AI Use cases
• Should be ready to work in flexible shifts (a good amount of overlap with US/UK hours).
• Good organizational and time management skills required.
• Should have good written and verbal communication skills in English.
• Industry certifications AINS 21 - Property and Liability Insurance Principles, AINS 22 - Personal Insurance, AINS 23 - Commercial Insurance and AINS 24 - General Insurance for IT and Support Professionals will be added advantage.
• Additional experience in Life or other insurance domain is added advantage.

We expect you to work effectively as a team member and build good relationships with the client. You will have the opportunity to expand your domain knowledge and skills and will be able to collaborate frequently with other EY professionals with a wide variety of expertise.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.

Our Commitment

As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.

Professional Development

From entry‑level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.

People and Culture

In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.

Benefits

Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting‑edge learning opportunities that empower you to continually grow and excel in your professional and personal development.

We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.