R2R Tower Leader – Record to Report Delivery

Tata Consultancy Services; Delhi; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Tata Consultancy Services in Pan India is seeking an accomplished R2R Tower Leader to drive end-to-end Record-to-Report operations for global client engagements, ensuring delivery excellence and strong controllership.

You will lead large global teams across onshore, offshore and nearshore centers, optimize close cycles, strengthen accounting controls, and partner with CFO organizations to enable finance transformation and digital finance initiatives.

Qualifications

• Bachelor’s degree required in Commerce, Finance, Accounting or related field.
• 15–20 years of experience in R2R, Shared Services, or Global Finance operations.
• Proven track record leading large-scale R2R delivery operations and global teams.
• Deep knowledge of IFRS, US GAAP, SOX and internal control frameworks.
• Experience with outsourced service delivery or global finance operations is a plus.

Responsibilities

• Own service delivery performance against SLAs, KPIs, quality, and customer satisfaction metrics.
• Drive governance, standardization, and process optimization across the R2R value chain.
• Oversee month-end, quarter-end, and year-end close activities and reporting processes.
• Lead and develop large global R2R delivery teams across onshore, offshore, and nearshore locations.
• Strengthen controls, compliance, and risk management; ensure audit readiness.

Skills

R2R leadership

Global team leadership

IFRS & US GAAP

SOX controls

Process optimization

Education

Bachelor's Degree in Commerce, Finance, Accounting, or related discipline

Tools

SAP

Oracle

BlackLine

Trintech

OneStream

Hyperion

Workiva

Job description

R2R Tower Leader – Record to Report Delivery

Pan India

Role Overview

We are seeking an accomplished R2R Tower Leader to lead end-to-end Record-to-Report operations for global client engagements. This role is accountable for delivery excellence, controllership governance, financial reporting accuracy, client relationship management, operational transformation, process standardization, and team leadership within a Business Process Services environment.

The incumbent will own delivery outcomes across the R2R value chain, drive financial integrity, strengthen controls and compliance, lead large global teams, and partner with clients to deliver measurable business outcomes through transformation and continuous improvement initiatives.

Key Responsibilities

Delivery Leadership & Operations Management

• Own service delivery performance against agreed SLAs, KPIs, quality, compliance, timeliness, and customer satisfaction metrics.
• Drive operational excellence through robust governance, controls, standardization, and process optimization.
• Ensure accurate and timely completion of month-end, quarter-end, and year-end financial close activities.
• Oversee General Ledger, Journal Processing, Fixed Assets, Intercompany Accounting, Reconciliations, Consolidation, and Financial Reporting processes.
• Drive continuous close and controllership excellence initiatives.
• Manage service continuity, issue resolution, and executive escalations.

Client & Stakeholder Management

• Act as the senior point of contact for client Finance Controllers, CFO organizations, Shared Services, and Global Finance leadership teams.
• Lead governance forums, operational reviews, and executive business reviews.
• Build strong client relationships and act as a trusted advisor on finance transformation and controllership matters.
• Partner with client stakeholders to identify opportunities for close optimization, reporting improvements, automation, and operating model transformation.
• Support business development, solutioning, and expansion opportunities within strategic accounts.
• Lead and develop large global R2R delivery teams across onshore, offshore, and nearshore locations.
• Drive talent development, capability creation, succession planning, and leadership coaching.
• Build a culture of accountability, operational rigor, customer centricity, compliance, and innovation.
• Manage workforce planning, capacity management, productivity optimization, and talent retention.
• Strengthen domain expertise across accounting, reporting, and controllership functions.
• Drive process transformation initiatives leveraging Lean, Six Sigma, Automation, AI, GenAI, and Digital Finance solutions.

Lead initiatives focused on:

• Close Cycle Reduction
• Journal Optimization
• AI-led Exception Management

• Lead transition, migration, stabilization, and transformation programs.
• Deploy global process standards, operating models, and best practices across delivery centers.
• Identify opportunities to improve efficiency, strengthen controls, and reduce operational risk.

Governance, Compliance & Controls

• Ensure compliance with client accounting policies, regulatory requirements, audit standards, SOX controls, and internal governance frameworks.
• Drive adherence to IFRS, US GAAP, and other applicable accounting standards.
• Monitor operational risks, control failures, audit observations, and remediation activities.
• Strengthen financial controls, compliance frameworks, and risk management processes.
• Ensure audit readiness and support internal, statutory, and external audits.

Required Qualifications

• Bachelor's Degree in Commerce, Finance, Accounting, or related discipline.
• 15-20 years of experience in Record-to-Report Operations, Shared Services, Global Business Services, Finance Transformation, or Business Process Services.
• Extensive experience managing large-scale R2R delivery operations and global teams.

Strong knowledge of:

• General Ledger Accounting
• Journal Entry Processing
• Fixed Assets Accounting
• Intercompany Accounting
• Balance Sheet Reconciliations
• Month-End and Year-End Close
• Management Reporting
• Corporate Controllership
• Audit & Compliance Management

• Strong understanding of IFRS, US GAAP, SOX, and Internal Control Frameworks.
• Proven track record in managing senior finance stakeholders, controllers, and CFO organizations.
• Experience working within outsourced service delivery, shared services, or global finance operations environments.

Preferred Qualifications

• Experience with SAP, Oracle, BlackLine, Trintech, OneStream, Hyperion, Workiva, or similar ERP and close management platforms.
• Experience driving Digital Finance Transformation, Intelligent Automation, and AI-led finance operations.
• Exposure to global delivery models and multi-country operations.
• Experience leading transitions, transformations, and operating model redesign initiatives.