Quest Global Hiring Operations Analyst

Telugunewzz.com; Bengaluru; On-site; INR 500,000 - 800,000; Full time

Job summary

A leading technology company is hiring an Operations Analyst – Project Controller in Bengaluru. This permanent role requires candidates with 0–2 years of experience in operations and data analysis. You will support project operations through data analysis, monitor performance, and improve processes. The ideal candidate should possess strong analytical skills and familiar tools such as Excel or Power BI. A Bachelor's degree in relevant fields is required, along with good communication and problem-solving skills.

Qualifications

• Basic knowledge of data analysis and reporting.
• Familiarity with project management tools like Jira or Confluence.
• Ability to create dashboards using Excel or Power BI.

Responsibilities

• Analyze project operational data and create reports.
• Monitor project performance and suggest process improvements.
• Track KPIs and SLAs to ensure project targets are achieved.
• Maintain documentation and track project progress.

Skills

Data analysis

Project management tools

Dashboard creation

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Statistics

Bachelor’s degree in Information Technology

Bachelor’s degree in any related field

Tools

Excel

Power BI

Jira

Asana

Job description

Good news for candidates Quest Global Hiring Operations Analyst in Bengaluru. Quest Global is currently hiring for the position of Operations Analyst – Project Controller. This is a permanent role in the Administration & Support category, and candidates with 0–2 years of experience can apply.

Role Overview

The Operations Analyst – Project Controller role focuses on supporting project operations by analyzing data, monitoring project performance, and improving operational processes.

Candidates in this role will work closely with different teams to track project progress, analyze operational data, and ensure projects run smoothly.

This position is ideal for candidates interested in data analysis, project operations, and process improvement.

Key Responsibilities

Candidates selected for this role will perform a variety of operational and analytical tasks.

Data Analysis and Reporting

• Collect and analyze project operational data.
• Create reports and dashboards using Excel or Power BI to monitor project performance.

Process Improvement

• Review existing SDLC (Software Development Life Cycle) processes.
• Identify inefficiencies and suggest improvements to increase delivery speed and quality.

KPI and SLA Monitoring

• Track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to ensure project targets are achieved.

Project Documentation

• Maintain documentation such as operational workflows and Standard Operating Procedures (SOPs).
• Track project progress using tools like Jira or Asana.

Cross-Team Coordination

• Work as a link between different teams and project management teams.
• Help resolve operational issues and support smooth project execution.

Required Skills

Candidates applying for this role should have basic knowledge in the following areas:

• Familiarity with project management tools like Jira or Confluence
• Data analysis and reporting
• Dashboard creation using Excel or Power BI

Educational Qualification

Candidates should have completed a Bachelor’s degree in one of the following fields:

• Computer Science
• Statistics
• Information Technology
• Or any related field

Experience Required

• 0–2 years of experience in operations analysis, data analysis, or a similar role.
• Fresh graduates with strong analytical skills and technical knowledge can also apply.

Soft Skills

Quest Global is looking for candidates who possess strong professional skills such as:

• Analytical thinking
• Problem-solving ability
• Good verbal and written communication skills
• Ability to work with cross-functional teams