Qualtrics Experience Management Consultant

Infosys; Bengaluru; On-site; INR 800,000 - 1,000,000; Full time

Job summary

Infosys is seeking a Qualtrics Consultant to enable digital transformation for clients in Bengaluru. You will train clients on the Qualtrics XM Platform, work with Product Management and Engineering to solve problems, and continually deepen product knowledge while learning new technologies.

You will assess processes, propose technology solutions, and contribute to value-driven engagements. This role emphasizes client interfacing, project coordination, and the ability to translate business needs

Qualifications

• Experience with XM platform configurations and solution design.
• Ability to lead client engagements and provide value-driven solutions.
• Familiarity with pricing models and financial processes in projects.

Responsibilities

• Train clients on Qualtrics XM Platform features.
• Collaborate with Product Management and Engineering teams.
• Develop in-depth product knowledge and learn new technologies.
• Lead small projects and assist in solution design.

Skills

Client interfacing

Project management

Team management

Problem solving

Learning agility

Tools

Configuration management tools

Job description

Qualtrics Consultant

• Train and teach clients on specific and new aspects of the Qualtrics Experience Management (XM) Platform and related solutions
• Work with Product Management and Engineering teams to solve problems and implementations
• Continually adapt and develop in-depth product knowledge and learn new technologies
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem-solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Mysore and Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers.

If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!