Consultant - Airline Passenger Services and Digital Transformation

Infosys; Bengaluru; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

Infosys Consulting in Bengaluru is seeking a Services Consultant to develop value-creating strategies and models for clients in the aviation domain. You will diagnose issues, design innovative solutions, and drive deployment to achieve client delight.

As part of the Infosys team, you will own parts of the proposal, provide inputs for solution design, and lead small projects that deliver high-quality, cost-effective outcomes aligned with client budgets.

Qualifications

• Experience in airline operations and reservation systems.
• Knowledge of industry standards like IATA and NDC.
• Analytical mindset with problem-solving and collaboration skills.
• Understanding of financial processes and pricing models in projects.

Responsibilities

• Get to the heart of customer issues and diagnose problem areas.
• Design innovative solutions and facilitate deployment for client value.
• Own parts of the proposal and contribute to solution design.
• Plan configuration activities and assist in resolving queries related to requirements.

Skills

Passenger Reservation

PNR processing

Ticketing

NDC

One Order

Modern Airline Retailing

Payment settlement

IATA HOT file processing

Revenue accounting

Interlining

Job description

ServicesConsultant_FY27Q3 Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

• Good knowledge on software configuration management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

Primary Skills:

• 1.Passenger Reservation/Booking
• Passenger Name Record processing
• Ticketing
• NDC
• One Order
• Modern Airline Retailing
• Payment settlement
• IATA HOT file processing
• Revenue accounting
• Interlining

A day in the life of an Infoscion

• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design
• You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines
• Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!