Quality Technologist (Production Office) - India, Delhi

ARKET; Delhi; On-site; INR 1,200,000 - 1,680,000; Full time

Benefits offered by this job

Staff discount 25%

HIP incentive program

Job summary

H&M Group in Delhi seeks a dedicated Quality professional to lead product and facility quality improvements, empower suppliers to meet COS standards, and align with future COS directions. The role emphasizes owning end-to-end quality from sample to customer, performing inspections, and collaborating with senior merchandising and quality teams.

The ideal candidate will travel to factories across India, demonstrate strong communication, and embody COS Guideline Principles such as longevity and

Qualifications

• Alignment to our company values: open-minded, curious, different, continuous improvement, empowerment and trust.
• Willingness to travel frequently to factories and suppliers in India.
• Strong communication skills and ability to build trust.

Responsibilities

• Improve product and facility quality and empower suppliers to deliver COS quality.
• Feed suppliers with COS quality foundation and future direction.
• Support suppliers to develop production capability according to COS needs.
• Own end-to-end product quality from sample to bulk to customer use.
• Perform inline and end-of-line quality inspections as needed.
• Co-execute market development plans and supplier/product strategy with Quality Manager and Merchandising teams.
• Monitor supplier performance and coach partners.
• Actively contribute to COS current/future direction.
• Be a COS Brand quality ambassador promoting Longevity, Premium Making, Innovative Materials.

Skills

Agile

Communication

English (fluent)

Factory visits

Job description

• responsible for constantly improve our quality (product and facility) and empower suppliers to continuously deliver COS product quality in line with our vision to disrupt luxury.


• Feed suppliers COS quality foundation (making standards, production 'know how' etc) as well as COS future quality direction.


• Empower suppliers according to self-reliance strategy (from sample development to bulk production)


• Support suppliers to develop their production capability according to COS needs.


• Product Quality ownership, end-to-end (sample to bulk to customer use)


• Perform inline and end of line quality inspections as needed (e.g. cross check, VIP orders etc)


• Co-executing market development plans, supplier strategy and product strategy with Quality Manager, Global Merchandising Senior Manager, Global Merchandising Manager.


• Monitor and manage product and supplier performance. Incl unleash strengths of suppliers, supplier capacity development and assess suppliers' performance. Coach and develop our partners


• Proactively ensure understanding of COS current state and future direction and actively contributes to get us there.


• Being a COS Brand quality ambassador that lives and breathes COS Quality Guideline Principles (Longevity, Premium Making, Innovative Material and solutions, considered details)

Job Description

• responsible for constantly improve our quality (product and facility) and empower suppliers to continuously deliver COS product quality in line with our vision to disrupt luxury.


• Feed suppliers COS quality foundation (making standards, production 'know how' etc) as well as COS future quality direction.


• Empower suppliers according to self-reliance strategy (from sample development to bulk production)


• Support suppliers to develop their production capability according to COS needs.


• Product Quality ownership, end-to-end (sample to bulk to customer use)


• Perform inline and end of line quality inspections as needed (e.g. cross check, VIP orders etc)


• Co-executing market development plans, supplier strategy and product strategy with Quality Manager, Global Merchandising Senior Manager, Global Merchandising Manager.


• Monitor and manage product and supplier performance. Incl unleash strengths of suppliers, supplier capacity development and assess suppliers' performance. Coach and develop our partners


• Proactively ensure understanding of COS current state and future direction and actively contributes to get us there.


• Being a COS Brand quality ambassador that lives and breathes COS Quality Guideline Principles (Longevity, Premium Making, Innovative Material and solutions, considered details)

Qualifications

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

In addition to our values for this role we are also looking for:

• Agile and drive own work and time


• Constantly bring new ideas to those around with a sense of urgency.


• Strong communication skills and builds trust.


• Majority of time at suppliers, in factories


• Relevant production type(s) knowledge


• Technical quality production experience


• Product development experience


• Fluent both in oral and written English and Local language

Additional Information

This is a full-time position based in Delhi, reporting to theQuality Manager. The position requires high intensity to travel between factories and suppliers within India.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.