Quality Professional

Stefto Management Services; Gurugram District; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Stefto Management Services is seeking a Quality Assurance professional to develop and implement comprehensive quality control processes, ensuring high standards of service delivery across the organization. The role involves designing QA frameworks, conducting audits, and collaborating with cross-functional teams to embed quality in operations.

The candidate will analyze data, maintain quality policies, and train staff on quality systems, driving improvements and ensuring industry-standard

Responsibilities

• Develop and implement comprehensive quality control processes to ensure high standards of service delivery.
• Conduct regular audits and inspections to identify areas for improvement and provide recommendations for enhancement.
• Collaborate with cross-functional teams to develop and implement process improvements that drive business growth.
• Analyze data and metrics to measure performance and identify trends and opportunities for improvement.
• Develop and maintain quality policies and procedures to ensure compliance with industry standards.
• Provide training and coaching to team members on quality systems and procedures.

Job description

• Develop and implement comprehensive quality control processes to ensure high standards of service delivery.
• Conduct regular audits and inspections to identify areas for improvement and provide recommendations for enhancement.
• Collaborate with cross-functional teams to develop and implement process improvements that drive business growth.
• Analyze data and metrics to measure performance and identify trends and opportunities for improvement.
• Develop and maintain quality policies and procedures to ensure compliance with industry standards.
• Provide training and coaching to team members on quality systems and procedures.