Quality Officer

TSIL

Erode

On-site

INR 300,000 - 420,000

Full time

5 days ago

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Job summary

TSIL in Tamil Nadu is seeking a QA Officer to implement quality assurance and control across manufacturing processes. You will inspect raw materials, monitor production quality, and ensure compliance with BIS standards.

The role emphasizes testing, documentation, and continuous improvement with exposure to ISO 9001:2015 methods. Rotational shifts and stable plant work are typical for this position.

Qualifications

Diploma or BE/BTech in mechanical, chemical, polymer tech or equivalent.
Certification in quality management systems is preferred.
Experience with ISO 9001:2015 and 7 QC Tools is valued.

Responsibilities

Conduct incoming material and in-process inspections.
Ensure product conformity against BIS and approved specs.
Maintain calibration of laboratory equipment.
Support corrective actions and CAPA.
Coordinate with production for quality deviations.
Prepare quality reports and test records.

Skills

Attention to detail

Analytical thinking

Problem solving

Teamwork

Customer orientation

Decision making

Integrity

Education

Diploma/BE/BTech in Mechanical

Tools

SAP/ERP

Job description

0 - 5 Years

Permanent

Job Description

JOBDESCRIPTION

QUALITYASSURANCE (QA) OFFICER

1. PositionDetails

Job Title: QA Officer

Department: QualityAssurance (QA) / Quality Control (QC)

Reporting To: QA Manager/ Head – Quality Assurance

Grade/Band: O1 / O2 /O3

Employment Type: Permanent

2. JobPurpose

To ensure consistent productquality by implementing quality assurance and control systems acrossmanufacturing operations, conducting inspections and testing, monitoringprocess parameters, identifying quality deviations and ensuring compliance withapproved specifications, applicable BIS standards, customer requirements andorganizational quality objectives.

The role is responsible formaintaining product conformity, reducing rejection and customer complaints,improving process quality and supporting continual improvement initiatives.

3. KeyResponsibilities

A. QualityInspection & Testing

Conduct incoming raw material inspections and verifymaterials against approved specifications.
Perform in-process inspections at different stagesof manufacturing.
Conduct final inspection and testing of finishedproducts before release.
Ensure testing of PVC Pipes, PVC Fittings, HDPEPipes and Water Tanks as applicable.
Monitor dimensional, physical, mechanical andperformance characteristics of products.
Verify product conformity with applicable BISstandards and approved technical specifications.
Ensure proper calibration and verification oflaboratory testing equipment.
Maintain inspection reports, test certificates andquality records.
Ensure proper identification and segregation ofrejected and non-conforming materials.
Coordinate with Production for timely correction ofquality deviations.

B. ProcessQuality Control

Monitor quality parameters during extrusion,injection moulding, compounding, blow moulding and rotational mouldingprocesses.
Ensure adherence to approved process parameters andquality standards.
Monitor critical quality characteristics such asdimensions, weight, pressure resistance, impact resistance and appearance.
Conduct first-piece inspection and approval aftermachine setup and changeover.
Monitor process variation and identify recurringquality problems.
Ensure implementation of process control plans andinspection standards.
Support production teams in reducing process defectsand rejection.
Verify corrective actions taken for process-relatedquality issues.

C. QualityAssurance & System Implementation

Implement and maintain the Quality Management Systemas per ISO 9001:2015.
Ensure implementation of quality procedures, workinstructions and inspection plans.
Participate in preparation and revision of SOPs,quality formats and inspection standards.
Monitor non-conformities and ensure corrective andpreventive actions.
Conduct internal process audits and product qualityaudits.
Support external, customer and certification audits.
Maintain quality documentation and records.
Support implementation of FMEA, SPC, CAPA and 7 QCtools.
Ensure effective implementation of customer-specificquality requirements.

D. CustomerComplaint Management

Coordinate with Sales and Customer Service forcustomer quality complaints.
Investigate complaints through root cause analysis.
Prepare 8D reports and corrective action reportswherever required.
Coordinate with Production and other departments foreffective corrective actions.
Monitor the effectiveness of implemented correctiveactions.
Maintain customer complaint records and rejectiontrends.
Support customer visits and technical qualitydiscussions.

E.Laboratory & Equipment Management

Ensure proper functioning of laboratory testingequipment.
Maintain calibration schedules and equipmentverification records.
Ensure availability of testing instruments andlaboratory consumables.
Maintain proper laboratory housekeeping and safety.
Ensure testing activities are carried out as perapproved test methods.
Maintain traceability of samples and test results.
Coordinate with external laboratories forspecialized testing wherever required.
Analyze internal rejection, customer complaints andprocess defect trends.
Initiate quality improvement projects to reducerejection and material wastage.
Implement 5S, Kaizen and continuous improvementactivities.
Support Poka-Yoke and mistake-proofing initiatives.
Participate in quality improvement meetings andcross-functional reviews.
Conduct quality awareness and training forproduction employees.
Promote quality ownership and a zero-defect mindsetacross manufacturing operations.

4.Compliance & Governance

Ensure adherence to company quality policies,procedures and work instructions.
Maintain compliance with applicable BIS standardsand product certification requirements.
Ensure compliance with ISO 9001:2015 requirements.
Maintain proper quality inspection, testing andcalibration records.
Support statutory, customer and certificationaudits.
Ensure product traceability and batch-wise qualityrecords.
Ensure non-conforming products are controlled andprevented from unintended dispatch.
Support implementation of IMS requirements,including ISO 14001 and ISO 45001 wherever applicable.

5.Educational Qualification

Diploma / B.E. / B.Tech. in Mechanical Engineering,Chemical Engineering, Polymer Technology, Plastics Engineering orequivalent.

Preferred:

B.E. / B.Tech. in Polymer Technology / PlasticsEngineering / Mechanical Engineering.
Certification in Quality Management Systems (ISO9001).
Training in 7 QC Tools, SPC, FMEA, MSA and RootCause Analysis.
Internal Auditor Certification – ISO 9001:2015.

6.Experience

Minimum Experience Required: 1 year

Preferred Experience: 1–3 yearsfor O1; relevant experience as per grade for O2 and O3.

Industry: PlasticProcessing / Polymer / PVC Pipes / HDPE / Engineering / Manufacturing.

Functional Area: QualityAssurance / Quality Control / Laboratory.

PVC Pipes and Fittings quality inspection.
HDPE Pipe testing and quality control.
Plastic processing and manufacturing quality.
Extrusion and injection moulding process inspection.
Raw material and finished goods testing.
BIS product standards and certificationrequirements.
ISO 9001 quality management systems.
Customer complaint handling and CAPA.
Laboratory testing and calibration activities.
Knowledge of quality assurance and quality controlsystems.
Knowledge of PVC, CPVC and HDPE productspecifications.
Understanding of plastic processing andmanufacturing operations.
Knowledge of applicable BIS standards and testingmethods.
Understanding of dimensional, physical andmechanical testing.
Knowledge of ISO 9001:2015 requirements.
Knowledge of 7 QC Tools, SPC and FMEA.
Root Cause Analysis – 5 Why, Fishbone and CAPA.
Knowledge of calibration and measuring instruments.
Working knowledge of MS Excel and quality MISreporting.
Knowledge of SAP/ERP quality transactions preferred.
Attention to detail and accuracy.
Analytical thinking.
Problem-solving skills.
Teamwork and collaboration.
Decision-making ability.
Customer orientation.
Accountability and ownership.
Technical learning agility.
Integrity and discipline.

9. KeyStakeholders

Internal Stakeholders

HDPE Production.
Water Tank Manufacturing.
Maintenance.
Stores & Warehouse.
Purchase.
Despatch & Logistics.
EHS / Safety.

External Stakeholders

Customers.
Raw material suppliers.
BIS / Certification Authorities.
External Testing Laboratories.
Certification and Audit Agencies.
Technical Consultants.

10. WorkingConditions

Travel Requirement: Occasional, as per business requirements.
Shift Requirement: Yes – Rotationalshifts as per plant requirements.
Plant/Office Based: Plantand Quality Laboratory-based.
Work Environment: Manufacturingplant, production shop floor and quality testing laboratory.

11. KeyPerformance Indicators (KPIs)

KPI

Measurement

Customer complaints

Number of complaints / month

First Pass Yield

Percentage

Conformance percentage

Inspection accuracy

CAPA closure

Calibration compliance

Percentage