Quality Manager

Indovance; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Indovance is seeking a qualified leader in quality management based in Pune, India. The role involves developing and executing strategies to enhance quality standards aligned with business objectives. You will have significant responsibilities in ensuring compliance with regulatory standards and leading initiatives to improve operational excellence.

The ideal candidate should possess a B. Arch or BE in Civil/Mechanical Engineering along with experience in quality management and continuous improvement. Join us in shaping a culture of quality.

Qualifications

• Experience in quality management systems and ISO standards.
• Ability to lead quality improvement initiatives.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and execute quality strategies aligned with business goals.
• Ensure compliance with regulatory standards and customer requirements.
• Lead initiatives to drive operational excellence and cost reduction.

Skills

Quality Management

Data Analytics

Continuous Improvement

Automation

Leadership

Education

B. Arch/ BE Civil/ Mechanical

Job description

• Qualification B. Arch/ BE Civil/ Mechanical
• City Pune
• State/Province Maharashtra
• Country India

About Us

Indovance Inc. was founded in 2003, and maintains headquarters in Apex, North Carolina, United States with operations team, Indovance Private Limited, based in Pune, India. All our operations are ISO 9001:2015 certified, making us a budding process driven organization. Our clients range from mid-sized firms to Fortune 500 companies and are located across the globe.

One of our key strategies is to partner with emerging talent around the country and grow together as a company. We employ a team of 500 enthusiasts with experience level ranging from 0 to 30+ years and that gets us the right mix of talent and expertise in the domain. We are an equal opportunity employer. Our philosophy is “Hire characters; train skills.” We are always on the lookout for employees that share our Core Values and can help drive our Vision.

To know more, visit us at www.indovance.com and follow us at our social handles – Facebook & LinkedIn

Job Description

1. Quality Strategy & Governance

• Develop and execute the annual Quality Excellence roadmap aligned with business objectives.


• Establish enterprise-wide quality standards, frameworks, policies, and governance mechanisms.


• Lead Quality Management System (QMS) implementation and continuous improvement aligned with ISO 9001.


• Ensure compliance with customer requirements, industry standards, and regulatory obligations.


• Conduct Management Review Meetings (MRMs) and report quality performance to leadership.


• Build and maintain a quality culture across all business units.

Success Metrics

• Quality Maturity Index


• Customer Quality Rating

2. Delivery Quality Assurance

• Ensure all engineering deliverables meet customer specifications, quality standards, and project requirements.


• Drive First Time Right (FTR) initiatives across all service lines.


• Establish robust quality review frameworks and stage-gate controls.


• Define acceptance criteria, quality checkpoints, and review methodologies.


• Lead quality risk assessments for critical projects.

Success Metrics

• (No specific metrics listed)

3. Process Excellence & Continuous Improvement

• Facilitate DMAIC projects focused on productivity, cycle time reduction, quality enhancement, and cost optimization.


• Identify process bottlenecks and drive standardization.


• Establish Continuous Improvement (CI) pipelines and Kaizen programs.


• Quantify business benefits from improvement projects.

Success Metrics

• Number of CI Projects Completed


• Productivity Improvement %


• Cost Savings Generated

4. Customer Quality & Voice of Customer

• Serve as the primary quality interface for strategic customers.


• Lead customer quality reviews and quality governance meetings.


• Analyse Voice of Customer (VOC) data and customer feedback trends.


• Develop action plans to address recurring customer concerns.


• Support Sales and Operations during client audits and quality assessments.

Success Metrics

• Client Escalations

5. Data Analytics & Quality Intelligence

• Develop quality dashboards, scorecards, and executive reports.


• Establish predictive quality analytics using quality and operational data.


• Monitor KPIs related to quality, productivity, efficiency, and customer satisfaction.


• Drive data-based decision-making across the organization.


• Ensure integrity and governance of quality-related data.

Success Metrics

• Predictive Quality Insights Generated

6. Operational Excellence & Cost of Quality Management

• Measure and reduce Cost of Poor Quality (COPQ).


• Monitor quality-related productivity losses and rework costs.


• Collaborate with Operations to improve utilization and delivery efficiency.


• Drive operational excellence initiatives across engineering delivery teams.

Success Metrics

• Delivery Efficiency Improvement

7. Automation & Digital Quality Transformation

• Identify opportunities to automate quality checks and review processes.


• Collaborate with Technology teams on AI-assisted quality validation and workflow automation.


• Implement digital quality tools and quality management platforms.


• Promote innovation in quality practices.

Success Metrics

• Automated Quality Checks Implemented


• Process Automation Savings

8. Training, Capability Building & Quality Culture

• Conduct quality awareness, Six Sigma, and process excellence training programs.


• Mentor quality auditors, reviewers, and quality champions.


• Drive employee engagement in continuous improvement initiatives.


• Create a culture of accountability, ownership, and excellence.


• Maintain organizational risk registers related to quality and delivery.


• Lead root cause investigations and CAPA implementation.


• Ensure readiness for internal, customer, and external audits.


• Drive preventive quality practices and risk mitigation programs.

Success Metrics

• Quality Certification Achievement


• Employee Participation in CI Programs


• Internal Quality Culture Score