Quality Manager

CIEL HR; Chennai District; On-site; INR 900,000 - 1,600,000; Full time

Job summary

CIEL HR in Chennai is seeking a QA/QC leader to drive quality assurance and control across manufacturing operations, develop systems, ensure ISO 9001 compliance, and monitor processes.

The role focuses on RCA/CAPA, supplier quality, audits, KPI tracking, and continuous improvement using 8D, PDCA, Kaizen, and Six Sigma.

Responsibilities

• Lead the Quality Assurance (QA) and Quality Control (QC) functions.
• Develop and implement quality systems, procedures, and standards.
• Ensure compliance with ISO 9001 and applicable industry/customer standards.
• Monitor manufacturing processes and identify quality issues.
• Analyze defects, customer complaints, and process deviations.
• Conduct Root Cause Analysis (RCA) and implement corrective/preventive actions (CAPA).
• Monitor PPM, rejection, rework, and customer complaint metrics.
• Conduct internal, external, supplier, and customer audits.
• Manage Supplier Quality and supplier performance improvement activities.
• Review inspection reports and ensure proper quality documentation.
• Establish and monitor KPIs and quality objectives.
• Implement continuous improvement initiatives using 8D, PDCA, Kaizen, and Six Sigma methodologies.
• Coordinate with Production, Engineering, Purchase, Maintenance, and other departments to resolve quality issues.

Job description

Key Responsibilities

• Lead the Quality Assurance (QA) and Quality Control (QC) functions.
• Develop and implement quality systems, procedures, and standards.
• Ensure compliance with ISO 9001 and applicable industry/customer standards.
• Monitor manufacturing processes and identify quality issues.
• Analyze defects, customer complaints, and process deviations.
• Conduct Root Cause Analysis (RCA) and implement corrective/preventive actions (CAPA).
• Monitor PPM, rejection, rework, and customer complaint metrics.
• Conduct internal, external, supplier, and customer audits.
• Manage Supplier Quality and supplier performance improvement activities.
• Review inspection reports and ensure proper quality documentation.
• Establish and monitor KPIs and quality objectives.
• Implement continuous improvement initiatives using 8D, PDCA, Kaizen, and Six Sigma methodologies.
• Coordinate with Production, Engineering, Purchase, Maintenance, and other departments to resolve quality issues.