Quality Control Executive - Inspection D2C Ecommerce

Consult Shekhar Pandey; New Delhi, Gurugram District; Hybrid; INR 420,000 - 620,000; Full time

Job summary

Consult Shekhar Pandey is seeking a detail-oriented Quality Control Executive to manage in-house inspections of consumer products sourced from domestic and international vendors. The role involves inspecting incoming goods, maintaining product quality standards, preparing detailed inspection reports and ensuring only compliant products are released.

Ideal candidates have hands-on experience in quality inspection, defect identification, documentation and vendor quality management, with the

Qualifications

• 3-6 years of experience in Quality Control or Quality Assurance in consumer products, home and office products, furniture, stationery, textiles, lifestyle products or similar categories.
• Experience handling imported products and overseas vendors will be an advantage.
• Working knowledge of inspection techniques, AQL sampling, defect classification and quality acceptance criteria.
• Ability to interpret product specifications, technical drawings, artwork and packaging requirements.
• Familiarity with materials such as wood, metal, fabric, leather/PU, paper and plastics, along with their common defects.
• Proficiency in MS Excel or Google Sheets and preparation of structured inspection reports.

Responsibilities

• Develop and maintain quality parameters for all active products, including materials, dimensions, construction, finish, colour, functionality and packaging.
• Maintain product specification sheets, approved reference samples, tolerance limits and defect classification criteria.
• Understand manufacturing processes and identify common product defects and their potential causes.
• Support the quality assessment of new products before launch.
• Conduct inspections of incoming consignments and finished goods using established inspection procedures, sampling methods and checklists.

Skills

Attention to detail

Documentation

Analytical skills

MS Excel/Google Sheets

Education

Diploma or degree in Engineering/Textiles/Design/Production

Tools

MS Excel/Google Sheets

Job description

## Job Summary

Quality Executive from : Stationary/FMCG/Toys/OfficeAutomation/Gifting

We are looking for a detail-oriented Quality Control Executive to manage in-house quality inspections of consumer products sourced from domestic and international vendors. The role involves inspecting incoming goods, maintaining product-specific quality standards, preparing detailed inspection reports, and ensuring that only products meeting the defined specifications are approved for release.

The ideal candidate should have hands-on experience in quality inspection, defect identification, documentation and vendor quality management, with the ability to make objective, evidence-based quality decisions within defined timelines.

## Key Responsibilities

*1. Product Quality Standards*

• Develop and maintain quality parameters for all active products, including materials, dimensions, construction, finish, colour, functionality and packaging.
• Maintain product specification sheets, approved reference samples, tolerance limits and defect classification criteria.
• Understand manufacturing processes and identify common product defects and their potential causes.
• Support the quality assessment of new products before launch.

*2. Inspection and Quality Control*

• Conduct inspections of incoming consignments and finished goods using established inspection procedures, sampling methods and checklists.
• Apply appropriate AQL sampling techniques and classify defects as critical, major or minor.
• Verify product specifications, dimensions, workmanship, functionality, labels, barcodes, artwork and packaging against approved requirements.
• Identify non-conforming products and recommend appropriate action, including pass, hold, rejection or rework.

*3. QC Reporting and Documentation*

• Prepare a detailed Quality Control (QC) report for every inspection.
• Document product/SKU details, purchase order and batch references, quantities inspected, sample size, defects identified and final inspection decisions.
• Maintain photographic and video evidence wherever required.
• Share inspection reports with Operations, Merchandising and Vendor Management teams to facilitate timely decisions on stock release, vendor claims and corrective action.

*4. Inspection Turnaround Time*

• Complete inspections and submit the corresponding QC report within 48 hours of receipt of goods or availability for inspection.
• Proactively elevate delays arising from missing specifications, reference samples, inspection resources or unusually high volumes.
• Maintain an inspection tracker to monitor turnaround time and compliance with agreed timelines.

*5. Vendor Quality and Continuous Improvement*

• Maintain objectivity and independence in all quality decisions, irrespective of vendor relationships, business urgency or stock availability.
• Track recurring defects by product, vendor and batch, and prepare monthly quality trend reports.
• Support vendors in identifying root causes and implementing Corrective and Preventive Actions (CAPA).
• Analyse customer complaints and product returns to identify quality gaps and recommend preventive measures.
• Work with cross-functional teams to improve inspection processes and reduce quality-related returns.

## Candidate Requirements

• 3-6 years of experience in Quality Control or Quality Assurance in consumer products, home and office products, furniture, stationery, textiles, lifestyle products or similar categories.
• Experience handling imported products and overseas vendors will be an advantage.
• Working knowledge of inspection techniques, AQL sampling, defect classification and quality acceptance criteria.
• Ability to interpret product specifications, technical drawings, artwork and packaging requirements.
• Familiarity with materials such as wood, metal, fabric, leather/PU, paper and plastics, along with their common defects.
• Proficiency in MS Excel or Google Sheets and preparation of structured inspection reports.
• Good written communication, documentation and analytical skills.
• Strong attention to detail, integrity, problem-solving ability and adherence to timelines.
• Diploma or degree in Engineering, Textiles, Design, Production or a related discipline; equivalent practical experience may also be considered.

## Key Result Areas (KRAs)

• *Inspection turnaround:* QC reports issued within 48 hours.
• *Quality documentation:* Complete and updated quality parameters for 100% of active products.
• *Inspection reporting:* 100% of inspections supported by complete documentation and appropriate evidence.
• *Defect reduction:* Reduction in quality-related customer complaints and returns.
• *Vendor improvement:* Monthly defect analysis and follow-up on corrective actions.
• *Decision quality:* Consistent, objective and evidence-based inspection decisions.

## Preferred Candidate Profile

Candidates with hands-on experience in physical product inspection, vendor quality control, incoming material inspection and quality documentation will be preferred. The role requires someone who can independently assess product quality, identify defects accurately and communicate findings clearly to internal teams and vendors.