Quality & Continuous Improvement Senior Specialist

USTBC ABB Installation Products Inc.; Bengaluru; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

ABB in Bengaluru seeks an experienced Continuous Improvement leader for Finance Services. You will deploy CI strategy, coach teams, and drive end-to-end initiatives across P2P, O2C or R2R processes while delivering measurable improvements in quality, cycle time, and cost. S/4HANA exposure is strongly preferred.

Strong governance, data analytics, and stakeholder management are essential to succeed in this fast-paced role, reporting to the Continuous Improvement Manager. Onsite work model applies.

Qualifications

• Bachelor's degree is required; Master's degree is an advantage.
• 6-8 years of relevant experience; 10 years overall preferred.
• Lean Six Sigma Black Belt is required.
• Experience with CI governance: cadence, RAID, milestone tracking, benefits reporting.
• Finance domain fluency in P2P or O2C or R2R; cross-tower understanding is a plus.
• SAP working knowledge preferred; S/4HANA exposure strongly preferred.

Responsibilities

• Lead end-to-end CI initiatives in Finance Services; coach teams.
• Drive measurable improvements in quality, delivery, cost, and stakeholder experience.
• Manage CI governance and an active improvement pipeline.
• Utilize data and KPIs for process optimization and benefits tracking.

Skills

Lean Six Sigma Black Belt

Stakeholder management

Data analytics

Excel/PowerPoint

Education

Bachelor's degree

Master's degree

Tools

SAP

S/4HANA

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to: Continuous Improvement Manager

We are looking for an experienced and technically proficient In this role you will support the deployment of the Continuous Improvement (CI) strategy for Finance & Accounting Operations and strengthen ABB’s Service & Performance (S&P) agenda for 2026 by bringing strong CI expertise, a transformation mindset, ERP-enabled process optimization (S/4HANA preferred), and finance domain fluency. You will coach teams, lead end-to-end CI initiatives, and ensure measurable, sustainable improvements in quality, delivery, cost, and stakeholder experience.

The work model for the role is: #LI-Onsite

This role contributes to the Finance Services business Global Service & Performance division in Bangalore, India.

You will be mainly accountable for:

• Strong experience in CI / Lean / Operational Excellence roles with in-depth knowledge of CI methodologies and structured problem solving.
• Lean Six Sigma Black Belt required . Agile and/or Project Management certification is an advantage.
• Proven capability to manage CI initiatives end-to‑end , including benefits sizing, delivery execution, and sustainment.
• Demonstrated track record of delivering measurable CI outcomes (quality/right-first-time, cycle time, productivity, cost) with sustained benefits.
• Experience running CI governance and managing an improvement pipeline (cadence, prioritization inputs, RAID, milestone tracking, benefits reporting).
• Working understanding of finance process controls and compliance considerations (auditability, approvals/workflows, segregation of duties impacts).
• Finance domain fluency in at least one tower: P2P or O2C or R2R (cross-tower understanding is an advantage).
• Strong analytical mindset with ability to use data and operational KPIs to drive improvements (process mining/analytics exposure is an advantage).
• Excellent communication and presentation skills with ability to engage a diverse group of stakeholders, managers, and subject matter experts.
• Bachelor's degree required; Master's degree is an advantage.
• SAP working knowledge preferred; S/4HANA knowledge/exposure strongly preferred.

Background for the role:

• 6-8 years of relevant experience; 10 years overall work experience preferred.
• Strong stakeholder management and facilitation skills; able to lead workshops and drive decision-making across cross-functional teams.
• Demonstrated discipline in CI governance and execution (cadence, RAID, milestone tracking, benefits reporting).
• Data-driven approach to improvement using operational KPIs; advanced Excel/PowerPoint skills.
• Ability to operate in a fast-paced environment with multiple parallel initiatives; strong ownership and execution rigor.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.