Quality Checking/ Quality Assurance

Pollution Protection Systems (PPS); Navi Mumbai; On-site; INR 400,000 - 700,000; Full time

Job summary

Pollution Protection Systems (PPS) is seeking a Quality Control/Assurance Engineer to drive and monitor quality systems, inspect materials, record non-conformances, and lead investigations into customer complaints. The role focuses on preventive actions, training, and cross-functional collaboration to sustain high quality across processes and outputs.

The ideal candidate will coordinate quality assurance activities, support continuous improvement, and ensure compliance with certification

Qualifications

• Take charge of the implementation of quality systems such as ISO 9001:2015.
• Record observations and non-conformances including analysis & closing of NCR.
• Investigate customer complaints or quality issues and perform root cause analysis.
• Lead problem-solving processes to improve customer satisfaction and quality.
• Organize and facilitate training to educate and implement quality methods.
• Coordinate investigations regarding customer complaints and ensure customer-focused quality.

Responsibilities

• Design, lead and deliver quality assurance plans at manufacturing sites to meet customer requirements.
• Oversee quality policy development and implement quality planning, control and improvement.
• Support project teams in process improvement through coaching and mentoring.

Job description

Quality Control/Assurance Engineer Job Description

• Take charge of the implementation of quality systems such as ISO 9001:2015 etc.
• Inspects and approves incoming materials by confirming specifications, conducting visual and measurement tests, and rejecting and returning unacceptable materials
• Record observations and non-conformances including analysis & closing of NCR.
• Investigate customer complaints or quality issues, conduct root cause analysis, and implement corrective and preventive actions to prevent recurrence.
• Responsible for the qualification and compliance audit for certification.
• Ensure proper capture, organization, and distribution of company procedures and support documents.
• Design, lead and deliver coordinated quality assurance work plans at manufacturing sites, which meet or exceed customer requirements.
• Lead problem-solving process into the escalation process enhancing customer satisfaction. Manage quality control, compliance, inspection, and incident systems in cooperation with quality manager.
• Organize and facilitate regularly scheduled training or work sessions with staff as needed to educate and implement quality methods and ensure compliance.
• Support project teams in quality activities by educating, coaching, and mentoring others on process improvement philosophy, tools, and applications.
• An active member of cross-functional teams that support and lead the implementation of footprint strategy.
• Overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, quality control, and quality improvement.
• Provide input and recommendations for improvements to existing products or processes.
• Coordinate and participates in elements of investigations regarding customer complaints. Perform all responsibilities with the achievement of Customer-Focused Quality as the primary priority and goal.
• Assist in implementation of the application of quality.
• Help facilitate continuous improvement and learning across all functional areas through training and communication of quality initiatives.
• Effective communication and collaboration with internal teams and external stakeholders.Role & responsibilities