Quality Assurance, Monitoring & Testing Intermediate Analyst

Citi; Maharashtra; Presencial; INR 900.000 - 1.400.000; Jornada completa

Descripción de la vacante

Citi India is seeking a Controls Governance & Oversight professional to monitor and test operational controls across risk segments. You will assess controls, support monitoring activities, and drive improvements in control performance within the risk framework.

The role requires strong analytical skills, experience in risk management, and the ability to engage with senior management while ensuring compliance with policy and regulatory standards.

Formación

• Minimum 2–5 years of experience in operational risk management, compliance, audit, or related control functions.
• Ability to identify, measure, and manage key risks and controls.
• Solid understanding of Citi Risk & Control framework and risk management fundamentals.

Responsabilidades

• Perform control monitoring and testing execution activities
• Drive continuous improvements in MCA control testing accuracy, efficiency, and timeliness
• Understand Citi risk & control framework and fundamentals of risk management
• Support monitoring reviews and end-to-end control testing per Risk Management policy
• Participate in strategic initiatives for control performance enhancement
• Attend CDA meetings and contribute to control design assessments
• Participate in leadership reviews to ensure risks and controls are addressed
• Identify monitoring/testing gaps and propose enhancements
• Assist in creating and maintaining control tracking reports
• Identify cross-functional risks and implement solutions

Conocimientos

Analytical Thinking

Assurance Strategy

Constructive Debate

Controls Assessment

Controls Lifecycle

Digital Skills (Including AI)

Policy

Procedure

Regulation

Risk Remediation

Stakeholder Management

Educación

Bachelor's degree

Master's degree

Herramientas

Microsoft Office

Excel

PowerPoint

Word

Descripción del empleo

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Chief Operating Office / COO is focused on modernizing and simplifying so we can make our firm an easier place for our colleagues to work and a better bank for our clients.

The Independent Risk Management (IRM) Second-Line Testing Utility (STU) is responsible for assessing the adequacy of Controls, Monitoring, and Testing Tools that are designed and executed by the IRM Risk Segments. This role will report to the Controls Assessment & Testing Sr. Officer within the STU while leveraging, where possible, infrastructure established for the First Line Control Testing Utility (CTU), while maintaining separation in alignment with the Firm's Lines Of Defense model.

This is a newly established team within IRM Controls, with responsibility for objectively monitoring and testing IRM's owned controls within the Manager’s Control Assessment (MCA, aka RCSA). This is a strategic and execution-oriented role responsible for centrally assessing operational control performance and assurance of IRM risk segments as well as developing monitoring and testing tools. The individual will work closely with a core team of controls professionals to manage the execution of IRM owned monitoring and testing of controls. The position closely follows the latest trends in control design and testing and adapts them for application within their own job and covered businesses and functions.

In this role, you’re expected to:

• Perform control monitoring and testing execution activities
• Help drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control testing.
• Good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
• Support in performing the monitoring review that augment the principles defined per PRCM (Process, Risk, Control & Monitoring)
• Support in the end-to-end monitoring and testing of the controls as defined in Risk Management policy
• Participate in strategic initiatives for control performance enhancement, etc.
• Involve in Control Design Assessment (CDA) meetings.
• Participate in leadership meetings to analyse documentation and processes to ensure risks and control points are properly addressed
• Help to identify any monitoring/testing breaks and suggest enhancements
• Assisting in the creation and maintenance of reports for control tracking and analysis
• Help to identify risks across the business and organize cross-functional solutions

As a successful candidate, you’d ideally have the following skills and exposure:

• Working understanding and experience of Risk Management (Financial and Non-Financial Risks) including Enterprise Risk, Credit, Model, and Market Risks.
• Minimum of 2-5 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Good knowledge in the development and execution of controls.
• Experience in control related functions in the financial industry.
• Experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Good analytical skills to evaluate complex risk and control activities and processes.
• Good verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education

• Bachelor’s/University degree required, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Family Group:

Controls Governance & Oversight

Job Family:

Quality Assurance, Monitoring & Testing

Time Type:

Full time

Most Relevant Skills

Analytical Thinking, Assurance Strategy, Constructive Debate, Controls Assessment, Controls Lifecycle, Digital Skills (Including AI), Policy, Procedure, and Regulation, Risk Remediation, Stakeholder Management.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.