Quality Assurance Manager – ISO & ESG

EKCS; India; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

EKCS in India seeks an accomplished ISO & ESG Compliance Manager to oversee ISO certifications, audits, and sustainability compliance across the organisation. The role requires hands-on experience with ISO 9001, 14001, 27001 and ESG frameworks and coordinating with external bodies.

You will lead internal and external audits, maintain documentation and risk registers, drive continuous improvement, and act as the single point of contact for all ISO and ESG compliance matters.

Qualifications

• 10+ years of experience in ISO / Quality / Compliance Management.
• Experience managing external ISO audits and certification processes.
• ISO certification renewals and surveillance audits experience.
• ESG compliance reporting and sustainability frameworks experience.
• Strong documentation review and risk management capabilities.

Responsibilities

• Lead internal and external audits across ISO 9001, 14001, 27001 and ESG frameworks.
• Coordinate with external auditors and certification bodies for certifications and surveillance audits.
• Maintain renewal, maintenance, and expansion of ISO & ESG certifications.
• Maintain accurate documentation, compliance records, and audit trails across all standards.
• Identify gaps, risks, and improvement opportunities in quality, environment, information security, and ESG systems.
• Act as the single point of contact for all ISO and ESG compliance matters.
• Educate, train, and guide internal teams on ISO standards, ESG practices, and audit readiness.
• Ensure zero non-compliance and maintain continuous audit preparedness.
• Support the integration of sustainability and governance principles into business operations.

Skills

ISO / Quality / Compliance Management

Audits

Risk management

Stakeholder engagement

Job description

We are seeking an accomplished ISO & ESG Compliance Manager to independently oversee ISO certifications, audits, and sustainability compliance across the organisation. This pivotal role requires a professional with proven expertise in managing ISO 9001 (Quality), ISO 14001 (Environment), ISO 27001 (Information Security), and ESG frameworks. The ideal candidate will have hands-on experience conducting audits, liaising with external certification bodies, and driving continuous compliance and improvement initiatives that strengthen organisational resilience and sustainability.

Key Responsibilities

• Lead and manage internal and external audits across ISO 9001, 14001, 27001, and ESG frameworks.
• Coordinate with external auditors and certification bodies to ensure successful certifications and surveillance audits.
• Ensure timely renewal, maintenance, and expansion of ISO & ESG certifications.
• Maintain accurate documentation, compliance records, and audit trails across all standards.
• Identify gaps, risks, and improvement opportunities in quality, environmental, information security, and ESG systems.
• Act as the single point of contact for all ISO and ESG compliance matters.
• Educate, train, and guide internal teams on ISO standards, ESG practices, and audit readiness.
• Ensure zero non-compliance and maintain continuous audit preparedness.
• Support the integration of sustainability and governance principles into business operations.

• Establish and maintain a risk management framework aligned with ISO and ESG standards.
• Conduct regular risk assessments across quality, environment, information security, and sustainability domains.
• Report risk findings to senior management and recommend mitigation strategies.
• Monitor effectiveness of risk controls and update risk registers regularly.

Required Skills & Experience

• 10+ years of experience in ISO / Quality / Compliance Management.
• Proven track record in:
• Managing external ISO audits and certification processes.
• ISO certification renewals and surveillance audits.
• ESG compliance reporting and sustainability frameworks.
• Quality documentation, compliance frameworks, and risk management.
• Strong attention to detail with the ability to review and manage large volumes of documentation.
• Independent, ethical, and process-driven mindset with a focus on continuous improvement.

Preferred (Good to Have)

• Background in design, publishing, or related industries.
• Existing network or familiarity with ISO certification bodies and ESG reporting frameworks (GRI, SASB, CSRD).
• Experience in setting up or improving ISO and ESG processes from scratch.
• Exposure to sustainability reporting tools and metrics.
• Extremely detail-oriented and methodical in approach.
• High levels of integrity, accountability, and professionalism.
• Ability to manage pressure and deadlines without compromising quality.
• Strong stakeholder engagement and communication skills.
• Willingness to learn and adapt to industry-specific processes and ESG requirements.

Compensation

• Competitive and aligned with experience and certification expertise