Quality Assurance Lead

Multiicon; Rajkot; On-site; INR 2,000,000 - 3,600,000; Full time

Job summary

Multiicon is seeking an experienced QA Lead to provide technical leadership and drive the quality strategy for core product platforms in TravelTech and FinTech. This hands-on role blends manual testing, automated framework design, AI-driven testing, and team leadership across a hybrid QA team.

You will collaborate with Product and Engineering to shape testing strategies, implement BDD, and ensure quality metrics align with business objectives while integrating CI/CD and modern tools across web,

Qualifications

• 5+ years of professional software quality assurance experience.
• Proven experience as a QA Lead managing hybrid (manual and automation) testing teams.
• Hands-on experience architecting automation frameworks from scratch using Playwright, Cypress.io, or WebdriverIO.

Responsibilities

• Lead a cross-functional QA team, driving testing strategy and automation framework evolution.
• Develop end-to-end automation test suites for web and mobile platforms.
• Shape requirements with Product and Engineering, implement BDD, and align quality metrics with business objectives.
• Prototype and implement AI-powered testing capabilities, including self-healing locators and autonomous test generation.
• Provide technical leadership through code reviews and test architecture discussions.

Skills

QA Lead

Automation architecture

Playwright

Cypress.io

WebdriverIO

Appium

Maestro

JavaScript

TypeScript

Python

TestRail

Xray

BrowserStack

CI/CD

k6

JMeter

Gatling

BDD

AI testing

RESTful APIs

GraphQL APIs

Docker

Kubernetes

Security testing

OWASP Top 10

Jira

Tools

Playwright

Cypress.io

WebdriverIO

Appium

Maestro

BrowserStack

TestRail

Xray

Jira

Docker

Kubernetes

k6

JMeter

Gatling

Job description

Job Summary

We are looking for an experienced QA Lead to provide technical leadership and drive the quality strategy for our core product platforms are based on TravelTech and FinTech. This is a hands-on role that combines manual exploratory testing, advanced automation architecture, AI innovation, and team leadership. You will lead a cross-functional hybrid team of QA engineers, work closely with Product and Engineering stakeholders to shape testing strategies, and play a key role in identifying and implementing product testing solutions that accelerate release cycles. The role requires someone who can balance strategic quality planning with hands-on automation development, while driving engineering excellence, delivery pace, and continuous improvement. The ideal candidate will have a strong background in software quality assurance, experience leading testing teams, and a proven ability to design and deliver scalable web, mobile, and performance automation frameworks in complex Agile environments.

Responsibilities

• Lead a cross-functional QA team, driving the testing strategy, delivery quality, and automation framework evolution
• Take ownership of the design, development, and maintenance of robust end-to-end automation test suites for web and mobile platforms
• Work closely with Product and Engineering teams to shape requirements, implement BDD, and align quality metrics with business objectives
• Evaluate, prototype, and implement Agentic AI-powered testing capabilities, including self-healing locators and autonomous test generation
• Provide technical leadership through code reviews, test architecture discussions, and enforcing QA best practices
• Assess system limits and guarantee platform reliability by designing and executing load tests (k6, JMeter, or Gatling)
• Champion automated testing, Shift-Left mentalities, and engineering standards across the development lifecycle
• Integrate automated web, mobile, and performance suites into CI/CD pipelines to block broken code from reaching production
• Manage testing ecosystems and traceability utilizing tools like TestRail, Xray, and BrowserStack
• Mentor and support manual and automation engineers, helping to develop technical capability across the team
• Communicate quality metrics, defect trends, and release risks effectively to both technical and non-technical stakeholders
• Facilitate defect triage sessions and act as the ultimate gatekeeper for Go/No-Go release decisions

Requirements

• 5+ years of professional software quality assurance experience
• Proven experience as a QA Lead managing hybrid (manual and automation) testing teams
• Demonstrated ability to drive delivery, improve testing practices, and move products forward
• Experience working closely with Product teams, influencing acceptance criteria and agile sprint planning
• Hands-on experience architecting automation frameworks from scratch using modern tools like Playwright, Cypress.io, or WebdriverIO
• Experience setting up native and cross-platform mobile testing frameworks using Appium or Maestro
• Strong understanding of modern software architecture, test design patterns, and BDD methodologies
• Experience building scalable test infrastructures and utilizing cloud execution platforms like BrowserStack
• Strong knowledge of CI/CD pipelines, automated deployments, and integrating test suites into CI workflows
• Experience conducting load and performance testing
• Strong commitment to code quality, maintainability, and operational excellence within automation repositories
• Confident in technical decision-making, test architecture discussions, and PR code reviews
• Excellent communication skills with both technical and non-technical stakeholders
• Deep experience administering test management tools like TestRail or Xray integrated natively with Jira
• Highly proficient in coding with JavaScript, TypeScript, or Python

Nice to Have

• Experience testing complex RESTful or GraphQL APIs
• Familiarity with containerization technologies like Docker and Kubernetes for isolated test environments
• Knowledge of fundamental security testing and OWASP Top 10 vulnerabilities
• ISTQB Certifications (CTAL-TAE or CTAL-TM)
• Agile/Scrum or Cloud infrastructure certifications (AWS, Azure)
• Experience improving engineering culture, processes, and software delivery standards
• Involvement in hiring, onboarding, or building engineering teams
• Passion for emerging AI technologies and their practical application in software testing

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.