Quality Assurance Analyst

Kaabil; Mumbai; On-site; INR 300,000 - 450,000; Full time

Job summary

A logistics company in Mumbai is looking for a QA Executive to uphold quality standards across warehousing and transportation. The role involves conducting audits, tracking key quality metrics, and coordinating with various teams to resolve quality issues. Ideal candidates are fresh graduates or early-career professionals with strong attention to detail and a basic understanding of logistics. This position plays a vital role in maintaining customer satisfaction and driving continuous improvement within the logistics chain.

Qualifications

• Ability to conduct audits and inspections for compliance.
• Skills in tracking quality KPIs and documenting findings.
• Willingness to learn about logistics and quality processes.

Responsibilities

• Ensure quality standards across warehousing and transport.
• Conduct regular audits and inspections.
• Coordinate with teams to address quality issues.

Skills

Attention to detail

Basic knowledge of logistics

Understanding documentation processes

Education

Fresh graduates or early-career professionals

Job description

1. The QA Executive ensures quality standards are maintained across warehousing, transportation, and documentation processes.

2. They conduct regular audits and inspections to verify compliance with SOPs, SLAs, and safety norms.

3. The role involves spot checks on loading, unloading, packing, labeling, and paperwork accuracy.

4. QA maintains proper records and reports of all checks, non‑conformances, and corrective actions.

5. They track quality KPIs such as damage rate, on‑time delivery, and documentation errors.

6. The QA supports root‑cause analysis and follows up on corrective and preventive actions (CAPA).

7. They coordinate with operations, transporters, and customer service to resolve quality issues.

8. The role requires strong attention to detail and basic knowledge of logistics and documentation.

9. The position is suitable for fresh graduates or early‑career professionals in logistics/operations.

10. QA plays a key role in continuous improvement, training, and maintaining customer satisfaction in the logistics chain.