Quality Assurance Analyst

Zebra Technologies; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work option

Flexible hours

Annual well-being day

Job summary

Zebra Technologies in Bengaluru, India, is seeking a Quality Assurance Analyst focused on test automation using Tricentis Tosca. You will design, develop, and execute automated and manual tests for enterprise applications, collaborating with analysts, developers, and product owners to ensure delivery of high-quality software.

Ideal candidates will have 3+ years in QA, Tosca expertise, and experience with regression, integration, and end-to-end testing in Agile environments.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 3+ years of Software Quality Assurance and Testing.
• 3+ years of hands-on test automation experience using Tricentis Tosca.
• Strong understanding of software testing methodologies, test design techniques, and QA best practices.
• Experience creating automated test cases from business and functional requirements.
• Experience with regression, integration, end-to-end, smoke, and system testing.
• Experience with defect tracking and test management tools such as JIRA, Azure DevOps, HP ALM, or similar platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work effectively in Agile and hybrid development environments.
• Experience validating data across front-end and back-end systems.
• Strong attention to detail and commitment to delivering high-quality software solutions.

Responsibilities

• Develop, maintain, and execute automated test scripts using Tricentis Tosca for functional, regression, integration, and end-to-end testing.
• Create and execute manual test cases where automation is not practical or feasible.
• Analyze requirements and translate them into test scenarios and test cases.
• Participate in sprint planning, backlog refinement, and project reviews to ensure quality requirements are addressed.
• Perform functional, system, integration, regression, and user acceptance testing.
• Design reusable automation components and optimize frameworks for scalability.
• Execute automation suites as part of release validation and production readiness.
• Identify, document, track, and validate defects through resolution.
• Support CI/CD and continuous testing by integrating automated testing into deployment pipelines.
• Develop and maintain test data required for test execution.
• Collaborate with business users, developers, architects, and analysts to understand behavior.
• Generate testing metrics, test execution reports, and quality dashboards.
• Support troubleshooting and root cause analysis of issues.
• Continuously identify opportunities to improve automation coverage and quality processes.
• Peer review test cases and automation scripts.

Skills

Test automation

Agile

Analytical thinking

Communication

Problem-solving

Attention to detail

Education

Bachelor's degree in CS/IT/Engineering

Tools

Tricentis Tosca

JIRA

Azure DevOps

HP ALM

Git

GitHub

OpenText UFT/UFT One

Selenium

Playwright

Postman

SOAP UI

SQL

Job description

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.

Come make an impact every day at Zebra.

What We’re Looking For

The Quality Assurance Analyst is responsible for designing, developing, and executing automated and manual test solutions to ensure the quality, reliability, and performance of enterprise applications. This role will have a strong focus on test automation using Tricentis Tosca and will collaborate with business analysts, developers, product owners, and other QA team members to validate business requirements and ensure high-quality software delivery.

The ideal candidate is passionate about quality engineering, automation, and continuous improvement, with experience testing complex enterprise applications. Experience with Oracle EBS, Siebel, SAP, or Salesforce (SFDC) environments is highly desirable.

Job Description

• Develop, maintain, and execute automated test scripts using Tricentis Tosca for functional, regression, integration, and end-to-end testing.

• Create and execute manual test cases where automation is not practical or feasible.

• Analyze business, functional, and technical requirements and translate them into comprehensive test scenarios and test cases.

• Participate in sprint planning, backlog refinement, and project review sessions to ensure quality requirements are properly addressed.

• Perform functional, system, integration, regression, and user acceptance testing activities.

• Design reusable automation components and optimize automation frameworks for scalability and maintainability.

• Execute automation suites as part of release validation and production readiness activities.

• Identify, document, track, and validate software defects through resolution.

• Support CI/CD and continuous testing initiatives by integrating automated testing into deployment pipelines.

• Develop and maintain test data required for test execution.

• Collaborate with business users, developers, architects, and analysts to understand application behavior and business processes.

• Generate testing metrics, test execution reports, and quality dashboards.

• Support troubleshooting and root cause analysis of application issues.

• Continuously identify opportunities to improve automation coverage, testing efficiency, and quality processes.

• Participate in peer reviews of test cases, automation scripts, and testing artifacts.

• Validate integrations between enterprise applications and supporting systems.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.

• 3+ years of experience in Software Quality Assurance and Testing.

• 3+ years of hands‑on test automation experience using Tricentis Tosca.

• Strong understanding of software testing methodologies, test design techniques, and quality assurance best practices.

• Experience creating automated test cases from business and functional requirements.

• Experience with regression, integration, end‑to‑end, smoke, and system testing.

• Experience with defect tracking and test management tools such as JIRA, Azure DevOps, HP ALM, or similar platforms.

• Strong analytical, troubleshooting, and problem‑solving skills.

• Excellent verbal and written communication skills.

• Ability to work effectively in Agile and hybrid development environments.

• Experience validating data across front‑end and back‑end systems.

• Strong attention to detail and commitment to delivering high‑quality software solutions.

Test Automation Skills (Required)

Tricentis Tosca Expertise

• Advanced hands‑on experience with Tricentis Tosca automation framework.

• Expertise in: Model‑Based Test Automation Module creation and maintenance, Test Case Design, Test Data Service (TDS), Test Case Templates, Execution Lists, Requirements Traceability, Risk‑Based Testing, API and Web Service Testing, Distributed Execution.

• Experience developing and maintaining large‑scale automated regression suites.

• Ability to troubleshoot and optimize unstable automation scripts.

• Experience integrating Tosca automation within CI/CD pipelines.

• Experience with automation reporting and quality metrics.

• Experience validating web, desktop, API, and enterprise applications using Tosca.

• Ability to identify and automate high‑value business processes and critical user journeys.

Additional Automation Experience

• Experience with one or more of the following automation tools: OpenText UFT / UFT One, Selenium, Playwright, Postman, SOAP UI.

• Familiarity with source control and DevOps tools: Git, GitHub, Azure DevOps, Jenkins.

Preferred Qualifications

• Experience testing enterprise applications such as: Oracle E‑Business Suite (EBS), Siebel CRM, SAP, Salesforce (SFDC).

• Experience validating end‑to‑end business processes across enterprise systems.

• Experience supporting enterprise application upgrades, implementations, and enhancements.

• Knowledge of API, middleware, and integration testing.

• Experience working with cloud‑based enterprise applications.

• SQL knowledge for data validation and backend testing.

Nice to Have

Domain Knowledge

• Supply Chain Management

• Order Management

• Inventory Management

• Procurement

• Repair Services / Service Operations

• Finance

• Accounts Payable

• Accounts Receivable

• General Ledger

• Financial Reporting

Additional Skills

• Experience working with global teams.

• Exposure to performance and load testing concepts.

• Experience with AI‑assisted testing tools and quality engineering practices.

• Understanding of test data management and test environment management.

Benefits

We understand the importance of work‑life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual company‑wide well‑being day to promote revitalization and success.

Job Posting Statement

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e‑mail or outside of the system. If you are a victim of identity theft contact your local police department.

AI Technology Statement

Zebra Technologies leverages AI technology to evaluate job applications using objective, job‑relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy (https://www.zebra.com/us/en/about-zebra/company-information/legal/privacy-statement.html).