Quality Analyst (Fresher)

Elevateprimesolutions; India; On-site; INR 180,000 - 240,000; Full time

Job summary

Elevateprimesolutions is seeking a Fresher Quality Analyst to start a career in quality assurance within the Travel Industry. The role focuses on monitoring calls for quality and compliance, learning monitoring processes, and delivering a good customer experience.

Responsibilities include maintaining accuracy and attention to detail, and supporting continual service quality improvements. Proficiency in Spanish and English is mandatory, with a fixed shift from 12 PM to 9 PM, requiring commuting

Qualifications

• Proficiency in Spanish and English (written and verbal) is mandatory.
• Strong communication and listening skills.
• Willingness to learn and grow in a QA role.

Responsibilities

• Monitor and evaluate customer interaction calls for quality and compliance.
• Learn quality monitoring processes and reporting standards.
• Work closely with the team to ensure a good customer experience.
• Maintain accuracy, professionalism, and attention to detail in work.
• Support continuous improvement in service quality.

Skills

Spanish language proficiency

English language proficiency

Job description

Job Description

We are hiring a Fresher Quality Analyst for the Travel Industry. This role is ideal for candidates who are eager to start their career in quality assurance and are willing to learn and grow in a professional environment.

Job Responsibilities

Monitor and evaluate customer interaction calls for quality and compliance

Learn quality monitoring processes and reporting standards

Work closely with the team to ensure a good customer experience

Maintain accuracy, professionalism, and attention to detail in work

Support continuous improvement in service quality

Requirements

Proficiency in Spanish and English (written and verbal) is mandatory

Strong communication and listening skills

Willingness to learn and grow in a QA role

Comfortable commuting to Gurugram

Shift Details

Fixed shift timing: 12 PM to 9 PM

How to Apply

Interested candidates can DM directly

Or send your resume to hr.astrivionventures.co

Mention “QA Fresher Application – Your Name” in your message/email

Walk-in interview eligible candidates preferred