Quality Analyst - Content Moderation

Hiresquad; Gurugram District; On-site; INR 675,000 - 825,000; Full time

Job summary

Hiresquad is hiring a Quality Analyst - Content Moderation to review content for compliance and provide actionable feedback. You will maintain QA logs and participate in calibration sessions to ensure consistent scoring across the team.

The role requires at least 1 year of quality analyst experience in content moderation, with familiarity in an international process. This is a full-time position based in Gurugram with a 5-day work week.

Qualifications

• Minimum 1 year as Quality Analyst (Content moderation)
• Experience in an international process is a plus

Responsibilities

• Review content and decision rationale for compliance.
• Identify quality gaps and provide clear, constructive feedback to associates.
• Maintain QA logs, scorecards, and trend reports.
• Participate in calibration sessions to ensure scoring consistency.
• Recommend process improvements to reduce errors and improve turnaround time.
• Support training needs based on audit insights.

Skills

Quality Assurance

Content Moderation

Job description

Quality Analyst - Content Moderation

• Location: Gurugram
• Experience: Minimum 1 year as Quality Analyst (Content moderation)
• Work Mode: 5 Days Working
• CTC: Up to 7.5 Lakhs
• Process: International Process

Key Responsibilities

• Review content and decision rationale for compliance.
• Identify quality gaps and provide clear, constructive feedback to associates.
• Maintain QA logs, scorecards, and trend reports.
• Participate in calibration sessions to ensure scoring consistency.
• Recommend process improvements to reduce errors and improve turnaround time.
• Support training needs based on audit insights.