Quality Analyst

Hiresquad; Gurugram District; On-site; INR 675,000 - 825,000; Full time

Job summary

Hiresquad in Gurugram is seeking a Quality Analyst for Content Moderation with at least 1 year of relevant experience. The role involves reviewing content, ensuring compliance, and maintaining QA logs and scorecards.

The position follows an international process and requires working five days a week with a CTC up to 7.5 LPA. Join a team focused on calibration sessions, feedback, and process improvements to reduce errors and improve turnaround times.

Qualifications

• Minimum 1 year as Quality Analyst (Content moderation).
• Location: Gurugram
• 5 Days Working
• CTC up to 7.5 Lakhs

Responsibilities

• Review content and decision rationale for compliance.
• Identify quality gaps and provide clear, constructive feedback to associates.
• Maintain QA logs, scorecards, and trend reports.
• Participate in calibration sessions to ensure scoring consistency.
• Recommend process improvements to reduce errors and improve turnaround time.
• Support training needs based on audit insights.

Skills

Quality assurance

Content moderation

Feedback & coaching

QA analytics

Job description

Quality Analyst - Content Moderation

• Location: Gurugram
• Experience: Minimum 1 year as Quality Analyst (Content moderation)
• Work Mode: 5 Days Working
• CTC: Up to 7.5 Lakhs
• Process: International Process

Key Responsibilities:

• Review content and decision rationale for compliance.
• Identify quality gaps and provide clear, constructive feedback to associates.
• Maintain QA logs, scorecards, and trend reports.
• Participate in calibration sessions to ensure scoring consistency.
• Recommend process improvements to reduce errors and improve turnaround time.
• Support training needs based on audit insights.