Quality Analyst

Solventum; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Job summary

Solventum in Bengaluru seeks a Quality Analyst to strengthen the Quality Management System and post-market activities. The role reports to the India Quality Manager and supports PMS for the India region, ensuring compliance with regulatory expectations.

You will assist in complaint handling, document control, quality projects, and continuous improvement initiatives, with responsibilities spanning archival of records and change management.

Qualifications

• Bachelor's degree or higher from an accredited institution.
• 6-7 years total experience preferably in health care industry with respect to customer complaints, PMS or equivalent.
• Strong proficiency with MS Excel and MS Power Point.
• Proficiency in English (spoken & written) communication.

Responsibilities

• Support PMS compliance for India to applicable India regulations.
• Support Quality Manager India to ensure PMS requirements of Solventum are met.
• Assist business team in resolving customer complaints and training team on procedures and tools.

Skills

MS Excel

MS PowerPoint

English communication

Education

Bachelor’s degree or higher

Job description

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/

Job Description

Job Role: Quality Analyst

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

The Quality Analyst will be responsible for supporting, maintaining, and improving the Quality Management System (QMS) in compliance with applicable regulatory, quality, and business requirements. The role includes complaint Management, Document Control, Quality Project Management, Commercial Quality Activities and Continuous Improvement initiatives.

Reporting to Quality Manager India, you will be responsible for the Solventum / KCI IN - Post Market Surveillance for the India region.

The position will have responsibility for the Solventum / KCI products in the India region to:

• Support Quality Manager India to ensure PMS compliance to applicable India regulations.
• Support Quality Manager India to ensure compliance to PMS requirements of Solventum.
• Support business team in resolving customer complaints. This could include training team members on the procedures and tool (CQ or other), interacting with customers, gathering feedback, and addressing their complaints.
• Monitor, review and support change management of compliance requirements.
• Ensure archival of documents and records based on company /regulatory requirements.
• Ensure compliance to the company objectives.
• Support overall quality function as informed by supervisor.

Minimum Qualifications

• Bachelor’s degree or higher from an accredited institution.
• 6-7 years total experience preferably in health care industry with respect to customer complaints, PMS or equivalent.
• Strong proficiency with MS Excel and MS Power Point
• Proficiency in English (spoken & written) communication.

Preferred Qualifications

• Preferred ISO 13485 Certified Professional.

Location

- Bangalore (Hybrid)

Travel

- 20-30%

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

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