QMS Lead

Jord International; Chennai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Jord International seeks a QMS Lead to strengthen the Quality Management System across projects and fabrication partners. You will drive continuous improvement, Lean quality, and customer-focused programs using data, structured problem-solving, and standardized processes.

You will lead cross-functional teams, manage audits and NCRs, ensure ISO 9001 compliance, and deliver complete Manufacturing Data Records for handover, while sustaining regulatory and contractual requirements.

Qualifications

• 7+ years of quality management experience in manufacturing or project environments
• Demonstrated success leading continuous improvement and Lean initiatives with measurable results
• Knowledge of ISO 9001 and quality processes across projects and fabrication
• Lean methods including value-stream mapping, 5S, standard work, A3, Pareto analysis, and mistake-proofing
• Strong governance, auditing, CAPA, data analysis, and KPI development

Responsibilities

• Lead continuous improvement roadmap and customer improvement programmes with clear milestones
• Apply Lean methods to eliminate waste and improve quality, flow, and delivery
• Analyze quality data and maintain dashboards for right-first-time performance and NCRs
• Lead cross-functional problem-solving to convert issues into systemic CAPA actions
• Standardize best practices across projects and fabrication partners
• Collaborate with customers, project teams, and suppliers to prioritize improvements
• Coach teams in Lean thinking and structured problem-solving
• Lead internal and supplier audits focusing on compliance and effectiveness
• Govern NCRs, corrective actions, and verification of closure
• Ensure quality planning and control across materials, fabrication, inspection, and handover

Skills

Lean thinking

Quality management

Data analysis

Problem solving

Stakeholder management

Coaching

Leadership

English communication

Education

Degree in Mechanical Engineering

Degree in Industrial Engineering

Quality Management degree or related discipline

Tools

ISO 9001

Value-stream mapping

5S

A3 problem solving

Pareto analysis

DMAIC

PDCA

Job description

Job Description:

The QMS Lead is responsible for strengthening the Quality Management System across JEN projects and fabrication partner locations. This role leads to continuous improvement, Lean quality, and customer improvement programmes using performance data, structured problem-solving, process standardization, and cross-functional collaboration. Key outcomes include reduced defects and waste, improved right-first-time delivery, stronger customer confidence, and sustained compliance with contractual, customer, statutory, and code requirements from quality planning through fabrication, inspection, release, shipment readiness, and final Manufacturing Data Record handover.

Duties and Responsibilities

• Lead the continuous improvement roadmap and customer improvement programmes, defining priorities, objectives, owners, milestones, and success measures aligned with business goals, project risks, customer feedback, and recurring performance gaps.
• Apply Lean methods—including value-stream mapping, 5S, visual management, standard work, A3 problem-solving, Pareto analysis, and mistake-proofing to eliminate waste and improve quality, flow, and delivery.
• Analyze quality and operational data and maintain visual dashboards for right-first-time performance, defect recurrence, NCR ageing, audit closure, rework, cost of poor quality, customer concerns, document readiness, and supplier performance.
• Lead cross-functional problem-solving and convert complaints, audit findings, NCRs, concessions, inspection results, and lessons learned into systemic corrective and preventive actions, with timely completion and verified effectiveness.
• Standardize and replicate effective practices across projects and fabrication partners through controlled procedures, checklists, quality gates, standard work, training, and lessons learned.
• Work with customers, project teams, and fabrication partners to agree improvement priorities, resolve quality concerns, report progress transparently, and demonstrate sustained results.
• Coach project, production, engineering, procurement, supplier, and quality teams in Lean thinking, quality at source, structured problem-solving, and prevention-focused practices.
• Lead and support internal, supplier, customer, and certification audits, with focus on compliance, process effectiveness, operational discipline, and improvement opportunities.
• Govern NCRs, corrective actions, improvement projects, and customer commitments; escalate risks and overdue actions and ensure verified closure.
• Ensure effective quality planning and control across material receipt, fabrication, welding, NDE, heat treatment, dimensional inspection, pressure testing, assembly, coating, preservation, packing, final release, and shipment readiness.
• Ensure Manufacturing Data Records and final quality dossiers are complete, traceable, approved, and ready for customer handover, while improving the efficiency and reliability of document compilation and review.
• Exercise stop-work authority when health, safety, quality, statutory, contractual, project, or customer acceptance requirements are at risk.
• Promote a culture of customer focus, respect for people, disciplined execution, learning, and continuous improvement.

Qualifications, Skills and Experience

• Degree in Mechanical Engineering, Industrial Engineering, Quality Management, or a related discipline.
• 7+ years of progressive experience in quality management, manufacturing quality, or operational improvement within engineering, fabrication, or project-based environments, including leadership of cross-functional improvement initiatives.
• Demonstrated success leading continuous improvement, Lean, supplier improvement, or customer improvement programmes with measurable and sustained results.
• Working knowledge of ISO 9001 and practical experience maintaining and improving controlled quality processes, procedures, and records.
• Practical knowledge of Lean and improvement methods, including value-stream mapping, 5S, standard work, visual management, A3, PDCA, DMAIC, Pareto analysis, root cause analysis, and mistake-proofing.
• Strong capability in QMS governance, auditing, NCR and CAPA management, quality risk assessment, supplier quality, KPI development, data analysis, and effectiveness verification.
• Ability to translate customer feedback and operational data into prioritized improvement plans, sustainable controls, and clear management and customer reporting.
• Strong facilitation, coaching, change-management, stakeholder-management, and influencing skills across functions, cultures, and locations.
• Lean Six Sigma Green Belt or higher, ISO 9001 Lead Auditor, or an equivalent recognized quality qualification is preferred.
• Clear written and verbal English communication skills, including preparation of improvement charters, A3 reports, dashboards, audit reports, technical justifications, and customer-facing presentations.