QC Associate/AVP-KYC

Delta Capita; Bengaluru; Hybrid; INR 2,500,000 - 4,000,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Delta Capita in Bengaluru is looking for an experienced AML/KYC QA specialist to ensure data quality, regulatory compliance, and process improvements across KYC workflows. You will collaborate with cross-functional teams, escalate issues, and drive KRIs with strong analytical skills.

The role requires 8+ years in AML/KYC checker/QA, excellent communication, and the ability to operate across time zones in a hybrid Bangalore environment.

Qualifications

• Bachelor’s degree in a related field.
• Minimum 8+ years in an AML/KYC role, specifically in a Checker/QA capacity.
• Strong risk and controls awareness, and the ability to meet QA SLA metrics.
• Investigative mindset, analytical and critical thinking, attention to detail.
• Excellent communication and stakeholder management.
• Ability to prioritise, multitask, work independently and handle pressure.
• Solid computer skills (including Excel) and understanding of the regulatory landscape.
• Ability to work across departments, regions and time zones.

Responsibilities

• Perform data quality checks on completed KYC cases, and escalate issues
• Report KRIs and status updates to stakeholders and management
• Test quality controls and drive process improvements
• Review customer databases and documentation against regulatory requirements
• Partner with the KYC production team to gather required documents
• Act as the AML/KYC subject matter expert and share knowledge with the team
• Analyse manual inefficiencies and find ways to improve processes with available tools
• Stay current on regulatory changes in KYC, suitability and documentation

Skills

AML/KYC expertise

QA/checker experience

Regulatory knowledge

Analytical thinking

Attention to detail

Stakeholder management

Excel skills

Communication skills

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Key responsibilities:

Perform data quality checks on completed KYC cases, and **escalate** issues

Report KRIs and status updates to stakeholders and management

Test quality controls and drive process improvements

Review customer databases and documentation against regulatory requirements

Partner with the KYC production team to gather required documents

Act as the AML/KYC subject matter expert and share knowledge with the team

Analyse manual inefficiencies and find ways to improve processes with available tools

Stay current on regulatory changes in KYC, suitability and documentation

Required skills and experience:

Bachelor’s degree

Minimum 8+ years in an AML/KYC role, specifically in a Checker/QA capacity

Strong risk and controls awareness, and the ability to meet QA SLA metrics

Investigative mindset, analytical and critical thinking, attention to detail

Excellent communication and stakeholder management

Ability to prioritise, multitask, work independently and handle pressure

Solid computer skills (including Excel) and understanding of the regulatory landscape

Ability to work across departments, regions and time zones

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This is a permanent, full-time position located in Bangalore with hybrid working.

Who We Are:

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services.