QA Engineer Team Lead

SupplyHouse.com; India; Remote; INR 2,754,000 - 3,419,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Mental health support

Job summary

SupplyHouse.com is hiring a QA Engineering Team Lead in India to oversee QA across projects, drive test planning, and lead automation strategies within our software development team. Reporting to the Manager, QA, you will mentor junior QA engineers and collaborate with cross-functional teams to ensure high-quality software delivery.

The role is remote from India, full-time, with overlap hours for US Eastern Time.

Qualifications

• 5+ years of Quality Assurance experience with a strong focus on functional and automated testing
• 1-2 years in a formal people leadership role or as a technical lead with ownership over delivery, mentoring, and cross-functional coordination
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, Appium, or Playwright
• Experience working in Agile/Scrum development environments
• Hands-on testing across frontend and backend, APIs/services, integrations and data validation

Responsibilities

• Testing, designing, developing, and executing comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing
• Reviewing test cases, automation scripts, and results for coverage and alignment with requirements
• Identifying, documenting, tracking, and communicating software defects using bug-tracking tools
• Analyzing testing metrics to suggest improvements in QA processes and product quality
• Leading test automation initiatives by maintaining and enhancing automated scripts with Selenium, Cypress, Appium, or Playwright
• Collaborating with developers, product owners, and stakeholders to define effective testing strategies
• Participating in Agile ceremonies (sprint planning, stand-ups, reviews, retrospectives)
• Leading and developing a team of QA Engineers, managing workload and growth
• Mentoring QA staff with coaching and best-practice guidance
• Contributing to QA resource planning, staffing, and hiring decisions
• Partnering with leadership to align quality goals with business objectives
• Communicating quality insights to senior leadership and cross-functional teams
• Contributing to continuous improvement initiatives within QA and engineering teams

Skills

Leadership

Test Automation

Agile/Scrum

QA Metrics

Mentoring

Education

Bachelor's degree in Computer Science

Tools

Selenium

Cypress

Appium

Playwright

Job description

Real people. Real service. At SupplyHouse.com , we value every individual team member and cultivate a community where people come first. Led by our core values of G enerosity, R espet, I ninovation, T eamwork, and GRIT, we're dedicated to maintaining a supportive work environment.

we celebrate diversity and empower everyone to reach their full potential.

As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. Through an Employer of Record (EOR), we are looking for a new QA Engineering Team Lead in India to join our growing Software Development Team. This individual will report into our Manager, QA and is responsible for ensuring the delivery of high-quality software products through effective test planning, execution, and automation strategies. This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product quality.

Role Type: Full-Time
Location: Remote from India
Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration
Base Salary: $29,000 - $36,000 USD per year

Responsibilities

• Testing & Quality Assurance Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing
• Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements
• Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution
• Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality
• Test Automation Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, Appium, or Playwright
• Collaboration & Agile Practice Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies
• Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives
• Team Leadership & Development Lead and manage a team of QA Engineers, overseeing day-to-day performance, workload distribution, and career development to ensure a high-performing, engaged team
• Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards
• Sets clear objectives aligned with team, department, and organizational goals
• Understands team engagement and motivation; actively supports employee retention and growth
• Provides input into QA resource planning and staffing decisions
• Serves as a hiring manager for L1-L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions
• Cross-Functional & Strategic Partnership Partner with leadership to align quality goals with business objectives
• Interfaces with senior leadership and cross-functional teams to understand business needs and communicate quality insights
• Contribute to continuous improvement initiatives within the QA function and across engineering teams

Requirements

• High-level proficiency of written and verbal communication in English
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing
• 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring, and cross-functional coordination
• High-level proficiency of written and verbal communication in English
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium, or Playwright
• Experience working in Agile/Scrum development environments
• Proven ability to analyze complex systems and resolve testing challenges
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations, and data validation

Preferred Qualifications

• Experience defining QA metrics and improving testing processes at scale
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases

Why work with us

We have awesome benefits - We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and life insurance options Competitive Provident Fund contributions Paid time off and holidays Mental health support and wellbeing program Company-provi