QA Engineer – Salesforce & Enterprise Applications

IPL Labcorp Laboratories India Private Limited; Bengaluru; Hybrid; INR 2,000,000 - 3,500,000; Full time

Job summary

Labcorp is seeking a QA Engineer – Salesforce & Enterprise Applications to support quality assurance across Salesforce and integrated enterprise applications. This is an initial one-year contract with a second-shift schedule: 12:30 PM IST – 9:30 PM IST, Monday through Friday, in Bengaluru, India.

The role requires strong Salesforce testing experience, data migration validation, and automation using Copado Robotic Testing, with Agile delivery and collaboration across cross-functional teams.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8+ years of Software Quality Assurance experience.
• 3+ years testing Salesforce platform applications (Sales Cloud or Service Cloud).
• 2+ years with Copado or related QA/test automation certifications.
• 2+ years of data migration, data conversion, or large-scale data validation testing.
• 2+ years Agile/Scrum delivery experience.

Responsibilities

• Analyze user stories and acceptance criteria from a QA perspective.
• Develop and maintain test plans, scenarios, data, and execution docs.
• Perform functional, integration, end-to-end, regression, and negative testing.
• Design and maintain automated tests using Copado Robotic Testing.
• Test Salesforce configurations, processes, and integrations.
• Identify defects, reproduce steps, and coordinate fixes.
• Participate in Agile ceremonies and provide QA estimates.

Skills

Salesforce testing

Automation testing

Agile/Scrum

English communication

Analytical thinking

Education

Bachelor's degree in CS/IT/Engineering

Tools

Copado Robotic Testing

Salesforce

Jira

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care.

Labcorp is seeking a QA Engineer – Salesforce & Enterprise Applications to support quality assurance across Salesforce and integrated enterprise applications to join our team! Work Schedule: This is an initial one-year contract position, and the role is assigned to a second-shift schedule. with standard business hours of Monday through Friday, 12.30 PM IST – 9.30 PM IST in your local time zone. Business needs may occasionally require flexibility in work hours, including earlier, later, or additional hours, with reasonable notice provided when possible.

Job Responsibilities

• Analyze user stories, business requirements, solution designs, and acceptance criteria from a QA perspective to ensure requirements are complete, consistent, and testable.
• Identify requirement gaps, edge cases, dependencies, and quality risks early in the software development lifecycle and work with Business Analysts, Product Owners, and Developers to clarify expected behavior.
• Develop and maintain test plans, test scenarios, test cases, test data, and test execution documentation.
• Perform rigorous functional, integration, end-to-end, regression, and negative testing for Salesforce applications and related enterprise systems.
• Test Salesforce functionality including business processes, Flows, validation rules, objects, fields, permissions, profiles, record types, and other configuration and customization.
• Design, develop, execute, and maintain automated test cases using Copado Robotic Testing, with a focus on reusable and maintainable regression automation.
• Evaluate existing and new test cases to identify opportunities to improve automation coverage, regression coverage, and overall testing effectiveness.
• Test integrations between Salesforce and other enterprise applications, including APIs, middleware, scheduled processes, and inbound/outbound interfaces.
• Perform data migration and data validation testing, including field mapping, record counts, data completeness, accuracy, transformation, synchronization, and exception handling.
• Identify, document, and track defects with clear reproduction steps, severity, supporting evidence, and business impact; retest fixes and perform appropriate regression testing.
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, demonstrations, and retrospectives, and provide QA estimates, status updates, and quality risks.
• Collaborate with cross-functional teams to continuously improve QA processes, test automation, regression coverage, defect prevention, and overall software quality.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 8 years or more experience as a Software Quality Assurance Engineer.
• 3 years or more experience testing Salesforce platform applications on Sales Cloud or Service Cloud.
• 2 years or more experience in Salesforce, Copado, or related QA/test automation certifications.
• 2 years or more experience performing functional, integration, end-to-end, regression, and negative testing.
• 2 years or more experience with test automation, preferably Copado Robotic Testing, or similar enterprise test automation tools.
• 2 years or more experience with data migration, data conversion, or large-scale data validation testing.
• 2 years or more experience working in Agile/Scrum delivery environments.

Preferred Qualifications

• 1 year or more experience testing REST/SOAP APIs and integration platforms
• 1 year or more experience with Jira, Salesforce DevOps processes, and version-control practices.
• Certifications Salesforce certifications.
• Professional certifications such as ISTQB, ASTQB, CSTE, CSQA, CQSE

Additional Job Standards

• Strong analytical and critical-thinking skills with attention to detail.
• Strong experience analyzing user stories, requirements, and acceptance criteria and translating them into comprehensive test scenarios and test cases.
• Strong analytical, troubleshooting, defect-management, and communication skills.
• Strong command of the English language.
• Fluent in speaking and writing English.
• Ability to independently analyze requirements and identify quality risks before testing begins.
• Strong ownership of testing outcomes and commitment to delivering high-quality solutions.
• Ability to effectively balance comprehensive testing with Agile delivery timelines.
• Strong collaboration and communication skills across business and technical teams.
• Ability to continuously identify opportunities to improve testing efficiency, automation coverage, and quality processes.

About the role

The QA Engineer will be responsible for analyzing requirements from a quality perspective, developing and executing comprehensive test scenarios, and building and maintaining automated tests using Copado Robotic Testing. The role requires strong Salesforce testing experience and the ability to test complex business processes involving integrations, data migration, and multiple enterprise systems.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.