QA Engineer

Helo.ai by VivaConnect; Mumbai; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

VivaConnect in Mumbai is seeking a Senior QA Engineer to strengthen our QA capabilities for CPaaS and AI-based communication solutions.

You will lead QA across multiple projects, design test plans, build automated testing frameworks with Selenium, Playwright, and JMeter, and drive performance testing to ensure scalability. Collaboration with PMs and developers, plus mentorship for junior engineers, are key parts of the role.

Qualifications

• 4–5 years of QA experience with at least 2 years in senior/lead role.
• Strong proficiency in manual and automated testing methods.
• Experience with test automation tools and CPaaS/telecom domain is desirable.

Responsibilities

• Lead QA across multiple projects and ensure high quality standards.
• Develop, document, and execute test plans and cases for products.
• Design and implement automated testing frameworks and scripts.
• Identify, document, and track defects; collaborate with dev teams for fixes.
• Conduct performance and scalability testing for high traffic scenarios.
• Work with Product Managers and Developers to integrate QA throughout lifecycle.
• Identify QA process improvements and mentor junior QA engineers.

Skills

QA leadership

Manual testing

Automation

Analytical thinking

Communication

Education

Bachelor's degree in CS/Engineering

Tools

Selenium

JUnit

TestNG

Playwright

Postman

k6

Grafana

JMeter

Job description

Job Title: Senior QA Engineer

Company Description: VivaConnect, one of India's top 5 CPaaS companies, revolutionizes communication with a blend of CPaaS and AI technologies across SMS, RCS, WhatsApp, Email, and Voice.

Position Summary: We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring the quality and reliability of our innovative communication solutions, which leverage CPaaS and AI technologies.

Key Responsibilities

• Quality Assurance Leadership: Lead QA efforts across multiple projects, ensuring the highest quality standards for our CPaaS and AI-based communication solutions.
• Test Planning and Execution: Develop, document, and execute comprehensive test plans and test cases for new and existing products, ensuring thorough coverage of all features and functionalities.
• Automation: Design and implement automated testing frameworks and scripts to improve efficiency and coverage. Maintain and enhance existing automation suites.
• Bug Tracking and Resolution: Identify, document, and track defects using appropriate tools. Work closely with development teams to ensure timely resolution of issues.
• Performance Testing: Conduct performance and scalability testing to ensure our solutions can handle high volumes of traffic and user interactions.
• Collaboration: Work closely with Product Managers, Developers, and other stakeholders to understand requirements, provide feedback, and ensure that QA processes are integrated throughout the development lifecycle.
• Continuous Improvement: Identify areas for improvement in QA processes and methodologies, and implement best practices to enhance overall product quality.
• Mentorship: Provide guidance and mentorship to junior QA engineers, fostering a culture of quality and continuous learning within the team.

Qualifications

• Experience: Minimum of 4 - 5 years of experience in QA engineering, with at least 2 years in a senior or lead role.
• Technical Skills: Strong proficiency in manual and automated testing methodologies. Experience with test automation tools such as Selenium, JUnit, TestNG, Playwright, Postman, k6, Grafana, JMeter, or similar.
• Domain Knowledge: Experience in CPaaS, telecommunications, or related fields is highly desirable.
• Analytical Skills: Excellent problem-solving and analytical skills, with a keen attention to detail.
• Communication: Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
• Tools: Proficiency in bug tracking and test management tools such as JIRA, TestRail, or similar.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.

Why Join Us?

• Be a part of a leading CPaaS company in India, driving innovation in communication technologies.
• Work with cutting-edge technologies in a dynamic and collaborative environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.

If you are passionate about quality and have a proven track record in QA engineering, we would love to hear from you.