QA Engineer

Leena AI; Gurugram District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Leena AI in Gurgaon is seeking a QA Engineer with 5+ years of experience who excels in automation, manual, and API testing, and can engage with clients directly. You’ll validate HR system integrations and AI-powered chat and voice assistants for enterprise customers.

This is a full-time, in-office role based in Gurgaon with overlapping client time zones. Strong QA fundamentals and familiarity with AI products will help you thrive in a fast-paced environment.

Qualifications

• 5+ years of QA experience in enterprise software.
• Experience with AI or chatbots is a plus.
• Strong communication with clients.
• Proficient in designing clear test cases and plans.

Responsibilities

• Test HR system integrations and AI-powered chat/voice features.
• Design and execute test plans and regression tests.
• Collaborate with developers to diagnose and fix issues.
• Maintain and enhance automated test suites in CI/CD.

Skills

Automation Testing

Manual Testing

API Testing

Client Communication

Troubleshooting

QA Documentation

Tools

Playwright

Selenium

Jenkins

GitHub Actions

GitLab CI

JavaScript

TypeScript

Java

Job description

About Leena AI

Leena AI is a leader inAgentic AIfor the enterprise. We are building an iconic company, deliveringAI Colleaguesthat transform back-office functions and accelerate the full promise of Generative AI - unlocking real productivity gains, cutting costs, and delighting employees at scale.

Leena AI provides the most forward-looking, open, and scalable Agentic AI architecture for the enterprise - it empowers CIOs and CTOs to develop, deploy, and manage AI Colleagues for the back office at scale. Built with full governance, compliance, security, and auditability at its core.

Leena AI integrates with 1000+ applications, including SAP, Salesforce, ServiceNow, Workday, and Microsoft Office 365. We are proud to be trusted by 500+ global enterprises and 20 million+ employees, including leading brands such asNestlé, Puma, Coca-Cola, Sony, and Etihad Airways.

Founded in 2018 and headquartered in New York, Leena AI has secured over $40M in financing from top-tier investors including Greycroft, Bessemer Venture Partners, B Capital, and Y Combinator.

Role Overview

We are looking for a QA Engineer with 5+ years of experience who is good at automation, manual, and API testing, and is comfortable talking to clients directly. You'll be testing HR system integrations and AI-powered chat and voice assistants for enterprise customers — so solid QA basics plus some comfort with AI products will help a lot.

This is a full-time, in-office role based in Gurgaon (5 days a week).

Must-Have Skills

Automation Testing

• At least 2 years of hands-on automation testing experience.
• Playwright is a strong preference (Selenium or similar tools also considered, but you should be ready to work on Playwright)
• Good coding in JavaScript, TypeScript, or Java
• Can run tests through CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, or similar)
• Comfortable with Git — branches, pull requests, code reviews
• Can look at a failed test and tell whether the app is broken or the script is broken

Manual & API Testing

• Can read a requirement and plan out how to test it, without being told every step
• Writes clear, well-organised test cases — happy path, negative cases, boundary and edge cases
• When requirements are unclear, asks the right questions and points out what's missing
• Hands-on with REST APIs — checking requests and responses, status codes, headers, authentication, JSON
• Can think of useful API test scenarios, not just fire requests and see what comes back

Client Handling & Communication

• Has worked directly with clients or external stakeholders before
• Clear and confident in both writing and speaking
• Can explain an issue to a developer and also to a non-technical client, in the right language for each

Problem Solving

• Digs into why something failed, not just that it failed

Shift Flexibility

• Willing to work in shifts to overlap with client time zones, as per project needs

Good to Have

• AI / Chatbot Testing
• Has tested chatbots, voice bots, or AI-based features before
• Understands that AI answers change every time, so a plain "expected vs actual" match won't work — and has some idea of how to test that
• Testing full conversations, not single messages — does the bot remember context, handle a topic change, fall back properly, hand over to a human when needed
• For bots that answer from documents — can tell if the bot picked the wrong document, or picked the right one and still gave a wrong answer
• Basic awareness of AI risks — prompt injection, data leaks, PII handling
• Has used or is willing to learn LLM testing tools (DeepEval, Ragas, Promptfoo, Giskard)
  Can read basic Python (most of these tools are Python-based)
• TestNG / JUnit
• Jira or any similar bug tracking tool
• Using AI assistants like Claude or ChatGPT to work faster on testing and automation