QA Automation & Support Engineer

TechSpawn Solutions; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

TechSpawn Solutions is seeking a QA Automation & Support Engineer with over 3 years of experience in testing, support, and automation in Pune, India. The role encompasses testing product features, reporting bugs, assisting customer queries, and enhancing quality using automation tools.

The ideal candidate should be skilled in using AI-assisted tools like Claude Code and Playwright for debugging and automation. Strong communication and problem-solving skills are essential.

Qualifications

• 3+ years of experience in QA, testing, support, or automation.
• Good understanding of manual testing and bug lifecycle.
• Basic automation or scripting knowledge.
• Familiarity with Playwright and MCP.
• Comfortable using AI tools for debugging and automated testing.
• Good communication and problem-solving skills.

Responsibilities

• Test product features and validate releases.
• Identify and report bugs clearly.
• Respond to customer queries and support requests.
• Coordinate with product and development teams on issue resolution.
• Help with small fixes and support tasks.
• Use AI tools for debugging, testing, and automation.
• Work with Playwright for browser automation.
• Explore MCP-based workflows where relevant.

Skills

QA automation

Customer support

Testing

Automation scripting

Playwright

Problem-solving

Communication

Tools

Claude Code

Codex

Cursor

MCP

Job description

We are looking for a QA Automation & Support Engineer with 3+ years of experience in product testing, customer support, and automation. The role involves testing product features, reporting bugs, helping resolve customer issues, and improving quality through automation.

You should be comfortable using AI-assisted development and debugging tools, and have familiarity with Playwright, MCP, and tools like Claude Code, Codex, Cursor etc.

Responsibilities

• Test product features and validate releases.
• Identify and report bugs clearly.
• Respond to customer queries and support requests.
• Coordinate with product and development teams on issue resolution.
• Help with small fixes and support tasks.
• Use AI tools for debugging, testing, and automation.
• Work with Playwright for browser automation.
• Explore MCP-based workflows where relevant.

Requirements

• 3+ years of experience in QA, testing, support, or automation.
• Good understanding of manual testing and bug lifecycle.
• Basic automation or scripting knowledge.
• Familiarity with Playwright and MCP.
• Comfortable using AI tools for debugging and automated testing.
• Good communication and problem-solving skills.

Nice to have

• Experience with Claude Code, Cursor, Codex, or similar tools.
• Exposure to SaaS products or web applications.
• Familiarity with regression testing and UAT.