QA Automation Engineer

United States Digital Space LLC; Bengaluru; Hybrid; INR 1,500,000 - 2,400,000; Full time

Job summary

United States Digital Space LLC in Bengaluru is seeking a QA Automation Engineer to own automation across UI and API tests using Java or Python with Playwright or Selenium. This hybrid role requires three days in the office and a hands-on approach to reliable test suites.

You will build end-to-end tests, drive 70–80% automation coverage, analyze failures, and collaborate with engineering on fixes. Knowledge of Postman, GitHub Actions, and CI/CD is a plus; AI-assisted coding tools are encouraged.

Qualifications

• 5–8 years in QA / Test Automation.
• Strong experience in Java or Python with Playwright/Selenium.
• Solid understanding of UI, API, functional, and regression testing.
• Experience with REST APIs, Postman, and CI/CD pipelines.
• Exposure to AI-assisted coding tools (or willingness to learn).
• Strong debugging, analytical, and communication skill.

Responsibilities

• Build, execute, and maintain UI and API automated tests (Playwright/Selenium, Java/Python)
• Perform end-to-end and regression testing, ensuring release readiness
• Own QA for assigned modules, including: Test planning and design
• Automation coverage and execution; Regression sign-off
• Aim for ~70–80% automation coverage with stable test suites
• Analyze failures, identify defects, and provide root cause insights
• Use AI tools to generate tests, debug, and improve coverage
• Validate AI/LLM-driven features (prompt/response accuracy)
• Collaborate with engineering on debugging and fix verification
• Contribute to CI/CD pipelines (GitHub Actions)

Skills

QA / Test Automation

Java or Python

Playwright or Selenium

REST APIs

CI/CD pipelines

Debugging & analysis

Communication skills

Tools

Postman

GitHub Actions

Git

Jira

Selenium

Playwright

TestNG

BDD

Job description

**About the company**the company is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations understand their customers, deliver better experiences, increase operational efficiencies, and build a lasting competitive advantage.

Unlike legacy systems built to route and answer, or standalone agentic bot vendors built to deflect, the company was built to resolve. Our AI agents and human agents operate on a single platform with shared context, allowing Agentic AI to resolve issues, advance deals, and eliminate busywork through automation while seamlessly handing conversations to humans when needed, with full context preserved.

Market-leading brands, including Randstad, Motorola Solutions, Netflix, the San Diego Padres, the Colorado Rockies Baseball Club, and Cal Athletics, trust the company. the company is backed by Andreessen Horowitz, GV, ICONIQ Capital, and T-Mobile.

Being a DialerAt the company, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role

the company’s QA team ensures the quality and reliability of our AI-first platform across web, mobile, and backend systems.

As a QA Automation Engineer, you will be a hands-on contributor responsible for automation execution and quality ownership of specific features/modules, leveraging modern tools and AI-assisted development to improve speed and coverage.

This position requires a hybrid work arrangement, with three days in the office. The role reports to the Manager of Quality Assurance, who is located in Bangalore.

What you’ll do

• Build, execute, and maintain UI and API automated tests (Playwright/Selenium, Java/Python)

• Perform end-to-end and regression testing, ensuring release readiness

• Own QA for assigned modules, including:

• Test planning and design

• Automation coverage and execution

• Regression sign-off

• Achieve ~70–80% automation coverage with stable, reliable test suites

• Analyze failures, identify defects, and provide clear root cause insights

• Use AI tools (Copilot, Cursor, Gemini, etc.) to generate tests, debug, and improve coverage

• Validate AI/LLM-driven features (prompt/response accuracy)

• Collaborate with engineering on debugging and fix verification

• Contribute to CI/CD pipelines (GitHub Actions)

Skills you’ll bring

• 5–8 years in QA / Test Automation

• Strong experience in Java or Python + Playwright/Selenium

• Solid understanding of UI, API, functional, and regression testing

• Experience with REST APIs, Postman, and CI/CD pipelines

• Exposure to AI-assisted coding tools (or willingness to learn)

• Strong debugging, analytical, and communication skill

Nice to Have

• Experience with VoIP, contact center, or communication platforms

• Exposure to performance or reliability testing

Tech Stack

• Languages: Java, Python

• Automation: Selenium, Playwright, TestNG, BDD

• API Testing: REST Assured, Postman

• CI/CD: GitHub Actions (GHA)

• Dev Tools: Git, GitHub, Jira

Why Join the company

• Work at the center of the AI transformation in business communications

• Build and ship agentic AI products that are redefining how companies operate

• Join a team where AI amplifies every employee’s impact

• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. the company offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

• **the company is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.*