NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
We are looking for a QA Engineer (QA Analyst) based in Pune to join our software engineering team. The QA team is a critical component of NIQ’s Digital Commerce platform, ensuring product quality from start to finish.
Responsibilities
- Analyze bugs and issues reported by clients and internal teams.
- Investigate, reproduce, and debug problems to identify root causes.
- Collaborate with development, product, and support teams to ensure issues are correctly assigned, prioritized, and resolved efficiently.
- Work directly with data sources (Parquet files, MongoDB, SQL databases) to validate and cross‑check reported issues.
- Use Postman and other tools to test and analyze APIs when investigating bugs.
- Follow up on open incidents and ensure clear, structured communication until resolution.
- Propose solutions or workarounds when possible to minimize client impact.
- Analyze recurring issues to identify trends and suggest improvements to prevent future problems.
- Define and maintain KPIs and quality metrics to provide visibility on product stability and bug management.
- Contribute to continuous improvement by sharing insights, proposing process enhancements, and promoting a culture of quality.
Qualifications
- Must have 3-5 years of relevant experience.
- Proven experience as a QA Analyst or in a technical support role.
- Strong analytical and debugging skills with the ability to quickly understand complex systems.
- Good knowledge of databases and data handling (MongoDB, SQL, Parquet files).
- Good understanding of defect management and root cause analysis.
- Data‑driven mindset with experience defining and tracking KPIs.
- Excellent communication and collaboration skills across teams.
- Curious, proactive, and solution‑oriented attitude with a strong sense of ownership.
Benefits
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee Assistance Program (EAP).
About NIQ
NIQ combines with GfK to deliver the Full View™ and is an Advent International portfolio company with operations in over 100 markets and coverage of more than 90% of the world’s population.
Diversity, Equity, and Inclusion
NIQ is steadfast in our commitment to fostering an inclusive workplace. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
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