QA Analyst

NTT DATA North America; Bengaluru; Remote; INR 6,529,850 - 8,395,522; Full time

Job summary

A leading technology services provider is seeking a QA Analyst to support validation and testing of AI-enabled insurance claims processing workflows. The ideal candidate will review AI-generated claim summaries for accuracy and identify data quality issues. This role requires experience in insurance claims processing or medical billing, and familiarity with hospital billing documents is preferred. The position is remote and primarily aligned to U.S. Central Time business hours.

Qualifications

• Experience in insurance claims processing or medical billing.
• Proven background in performing QA or validation reviews.
• Familiarity with hospital billing artifacts preferred.

Responsibilities

• Review AI-generated claim summaries for accuracy.
• Validate key adjudication-relevant fields.
• Identify issues that impact claim processing.
• Document QA findings and systemic issues.
• Support regression testing of outputs.

Skills

Attention to detail

Pattern recognition

Job description

Req ID: 366536

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a QA Analyst to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Role: AI Claims Processing QA Analyst

Role Summary: QA Analyst to support validation and testing of AI-enabled insurance claims processing workflows for a group benefits administrator. Role focuses on reviewing AI-generated outputs for accuracy and identifying data quality or workflow issues prior to downstream adjudication.

Key Responsibilities

• Review AI-generated claim summaries and extracted data against source documents (UB-04s, itemized bills, claim forms, medical records).
• Validate accuracy of adjudication-relevant fields (admission/discharge dates, confinement status, diagnosis and revenue codes, level of care).
• Identify missing, incorrect, or conflicting data that may impact claim processing.
• Document QA findings in a structured format and flag recurring/systemic issues.
• Support regression testing by comparing outputs from new releases against prior versions and noting improvements or regressions.

Required Experience

• Insurance claims processing or medical billing background.
• Experience performing structured QA or validation reviews.
• Familiarity with hospital billing artifacts (UB-04s, itemized bills) preferred.
• Strong attention to detail and ability to identify patterns.

Engagement Details

• Duration: 8 weeks
• Work Model: Remote
• Schedule: Primarily aligned to U.S. business hours (Central Time)
• Tools: Client / partner platform

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

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