QA Analyst

NTT DATA, Inc.; Bengaluru; Remote; INR 6,529,850 - 8,395,522; Full time

Job summary

A leading technology services firm is currently seeking an AI Claims Processing QA Analyst to join their team in Bengaluru, Karnataka. The successful candidate will validate and test AI-generated claims processing workflows, ensuring accuracy and identifying data quality issues. This is a remote position for 8 weeks, focused predominantly on U.S. business hours. Ideal candidates will have a background in insurance claims processing or medical billing, along with structured QA experience and a keen attention to detail.

Qualifications

• Experience in insurance claims processing or medical billing.
• Proven success in conducting structured QA or validation reviews.
• Familiarity with billing documents like UB-04s preferred.

Responsibilities

• Review AI-generated claim summaries for accuracy.
• Validate accuracy of adjudication-related fields.
• Identify discrepancies that may affect claims processing.
• Document QA findings and highlight recurring issues.
• Support regression testing by comparing outputs.

Skills

Insurance claims processing or medical billing background

Experience performing structured QA or validation reviews

Familiarity with hospital billing artifacts

Strong attention to detail

Ability to identify patterns

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward‑thinking organization, apply now.

We are currently seeking a QA Analyst to join our team in Bangalore, Karnataka (IN-KA), India (IN).

Role: AI Claims Processing QA Analyst

QA Analyst to support validation and testing of AI‑enabled insurance claims processing workflows for a group benefits administrator. This role focuses on reviewing AI‑generated outputs for accuracy and identifying data quality or workflow issues prior to downstream adjudication.

Key Responsibilities

• Review AI‑generated claim summaries and extracted data against source documents (UB‑04s, itemized bills, claim forms, medical records).


• Validate accuracy of adjudication‑relevant fields (admission/discharge dates, confinement status, diagnosis and revenue codes, level of care).


• Identify missing, incorrect, or conflicting data that may impact claim processing.


• Document QA findings in a structured format and flag recurring/systemic issues.


• Support regression testing by comparing outputs from new releases against prior versions and noting improvements or regressions.

Required Experience

• Insurance claims processing or medical billing background.


• Experience performing structured QA or validation reviews.


• Familiarity with hospital billing artifacts (UB‑04s, itemized bills) preferred.


• Strong attention to detail and ability to identify patterns.

Engagement Details

• Duration: 8 weeks


• Work Model: Remote


• Schedule: Primarily aligned to U.S. business hours (Central Time)


• Tools: Client / partner platform

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .