PTL - Operations Executive

Finhaat; Gurugram District; On-site; INR 400,000 - 600,000; Full time

Job summary

Finhaat is looking for a candidate with 1-2 years of experience in managing 3PLs to join their team in Gurugram, Haryana. The role emphasizes improving service level agreements, managing escalations, enhancing adherence to non-delivery reports, and improving the turnaround time for last-mile shipments. Ideal candidates should possess knowledge of courier status, be comfortable using Excel at an intermediate level, and work onsite 6 days a week. Join an innovative agri-tech startup making waves in the supply chain sector.

Qualifications

• 1-2 years of experience in managing 3PLs.
• Familiarity with courier status and basic use of Transporter’s Panel.
• Comfortable in using Excel at an intermediate level.
• Very high cadence driven.

Responsibilities

• Improve SLA by tracking and follow-ups.
• Manage escalation processes.
• Enhance NDR adherence and reduce returns.
• Improve delivery TAT of last-mile shipments.

Skills

Managing 3PLs

Courier status knowledge

Intermediate Excel skills

High cadence driven

Job description

Job Description

AGRIM is a fast-growing agri-tech startup building an on-demand B2B Agri-inputs marketplace. Agri-inputs is a $50bn industry spread across Seeds, Agro Chemicals, Fertilizers, Agro-Tools and Animal Feed. AGRIM has scaled up rapidly across India, with 10% of the overall customer universe already onboarded on the platform.

Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.

1. B2B e-commerce marketplace for Agri-Inputs (Total Market potential of $50 billion)
2. Founded by Ex-entrepreneurs IIT & IIM Alumni: Mukul Garg and Avi Jain
3. Backed by 4 Tier-1 Investors
4. Growing 5X Month on Month
5. Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India
6. 300+ Full time employees

Key Role Areas

• Improve SLA by tracking and follow-ups.
• Escalation management
• Improve NDR adherence and reduce returns.
• Improve delivery TAT of Last-mile shipments and ensure minimum cooling time in the chain.

Requirements

• 1-2 years of experience in managing 3PLs
• Know how of courier status and basic use of Transporter’s Panel
• Comfortable in using excel – Intermediate level
• Very high cadence driven

NOTE: This role is completely onsite & 6-days (Mon-Sat) working in Sector-66, Gurugram, Haryana.