PSR - Billing

Zydushospitals

Anand

On-site

INR 167,000 - 279,000

Full time

2 days ago

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Job summary

Anand Multispeciality in Anand, Gujarat, India seeks a diligent Admissions Coordinator to manage patient admissions, room allocation, and billing workflows. You will coordinate with doctors, housekeeping, and nursing to ensure smooth registration and accurate HIS entries.

The role requires strong communication, empathy, and attention to detail, with daily interaction across hospital departments and patient services to optimize the patient experience.

Responsibilities

Receive patient admission slips from doctors.
Provide estimated admission details to patients with doctors.
Allot rooms per patient choice with housekeeping and nursing.
Enter admission in HIS and ensure smooth billing.
Guide patients to billing counter for deposits.
Check with TPA desk about preauthorization.
Explain patient rights, visiting hours, and guidelines.
Handover visitor passes for patients and attendants.
Answer queries and provide information by phone or in person.
Coordinate discharge with concerned departments and finalize IP bills.

Job description

Anand Multispeciality, Anand, Gujarat, India

0 - 5 Years

Regular

Job Description

All tasks & work assignedby head of the department but specifically:

To receive patient’s admission slip given bythe doctors.
To give out the estimation of admission to thepatients in coordination with doctors.
To allot rooms as per patient's choice andavailability in coordination with housekeeping and nursing staff on thefloor.
To admit the patient in HIS and complete theadmission process. To put required remarks and notification in the system forsmooth billing.
To guide the patient to Billing counter fordeposit payment.
To check with TPA desk about patients preauthorization.
To explain the patients’ rights andresponsibilities, general guidelines, visiting hours etc to the patient.
To handover the patient visitor’s andattendant’s passes.
To answer queries and to provide informationdirectly to the person or over telephone. For e.g. availability of doctors,fixing up an appointment, handling inquiries etc.
Deposit slip is raised by the Admission counterand to give instructions regarding payment.
To confirm with the house- keeping and wardsregarding the readiness of the room before sending the patient.
Explain hospital regulations to patients,concerning visitors and visiting hours, ICU shifting policies, roomupgradations, downgradations, room availability etc.
Toarrange patient escort to respective room after admission.
To post the consultation and IP service entriesfrom ward on daily basis. Especiallyin night time when patient’s discharge is planned.
To audit the IP entries time to time especiallydischarge of the patient is planned.
IP coordinator to meet & greet patientevery day.
To identify patient needs pro -actively and workon that.
To discuss patient complaints with respectiveward staff to prevent the same in future.
To escalation the complaint to reporting supervisor.
To coordinate for patients’, discharge withconcerned departments.
To provide, explain and collect feedback formsto patients.
To check the availability of non-clinical staffrequired on each floor (i.e. House Keeping, and Attendants) While visitingthe patient room, to check the following services in the room:
- Quality ofLinen provided
- Cleanlinessof room
- Cleanlinessof Washroom
- Anymaintenance related requirement
To record the discharge TAT regularly.
To co-ordinate patients care includingpatient/family education on patient’s & family’s rights &responsibilities etc.
To enter the data & comments/suggestions ofcollected feedback forms in the feedback form analysis sheet.
To provide as on date billing to IPpatients/relatives and facilitate payments of any outstanding amount as perhospital policy.
To coordinate with concern departments(consultant, nursing, pharmacy etc.) for patients discharge.
To provide the provisional & final IP billto the patients.
To discharge the patients from HIS & guidethem for payment to billing department.
To maintain and update MIS data related totheir function and / or as assigned by HOD.