Project / Sales & Marketing Head

Shubham Flexible Packaging Machine; Faridabad District; On-site; INR 1,200,000 - 1,800,000; Full time

Job description

Job Description Project Manager

Department: Projects / Sales & Marketing

Reporting To: Business Head

Location: Sec-59, Faridabad

Job Summary

We are looking for an experienced Project Manager to lead end-to-end execution of customer projects, new product development (NPD), and commercialization initiatives within the packaging manufacturing business. The Project Manager will be responsible for managing multiple customer programs, coordinating cross-functional teams, ensuring timely project delivery, and driving customer satisfaction while meeting business objectives. The role requires strong project management, technical understanding of manufacturing processes, customer relationship management, and commercial awareness to successfully deliver projects from concept to commercial production.

Key Responsibilities

• Lead and manage multiple customer projects from enquiry through design, development, manufacturing, installation (if applicable), and commercial production.
• Act as the primary point of contact for customers throughout the project lifecycle.
• Coordinate with Sales, Design, Production, Quality, Planning, Procurement, Supply Chain, Finance, and Operations to ensure seamless project execution.
• Develop project plans, timelines, budgets, resource allocation, and risk mitigation strategies.
• Monitor project milestones and ensure timely completion within agreed scope, quality, and cost.
• Support the Sales team in technical discussions, RFQs, feasibility studies, product presentations, and customer visits.
• Drive New Product Development (NPD) and commercialization activities for new customer requirements.
• Ensure all customer specifications, quality standards, regulatory requirements, and contractual commitments are fulfilled.
• Identify project risks, resolve technical and operational challenges, and implement corrective actions.
• Monitor project costs, profitability, tooling investments, and resource utilization.
• Lead project review meetings with internal stakeholders and customers, providing regular progress updates.
• Drive value engineering, process improvements, and cost optimization initiatives.
• Maintain project documentation, engineering changes, technical specifications, approvals, and project closure reports.
• Mentor project engineers and foster collaboration across departments.
• Support continuous improvement initiatives to enhance project execution efficiency and customer satisfaction.

Qualifications

• Bachelor's Degree in Mechanical Engineering, Production Engineering, Industrial Engineering, Packaging Technology, Polymer Engineering, or a related discipline.

Experience

• 1015 years of experience in Project Management, Manufacturing, New Product Development, Technical Sales, or Operations.
• Experience in Packaging Manufacturing, Printing, Flexible Packaging, Corrugated Packaging, Folding Cartons, Labels, Rigid Packaging, or a related industry is preferred.
• Proven experience in managing customer-facing projects and leading cross-functional teams.

Technical Skills

• Project Planning & Execution
• New Product Development (NPD)
• Customer Relationship Management
• Manufacturing & Process Engineering
• ERP/SAP Systems
• Project Scheduling & Resource Planning
• Cost Estimation & Budget Control
• Risk Management
• Lean Manufacturing & Six Sigma
• Root Cause Analysis (RCA), FMEA & CAPA
• Microsoft Project, Excel, PowerPoint

Behavioural Competencies

• Strong leadership and team management
• Excellent communication and presentation skills
• Customer-focused approach
• Decision-making and problem-solving ability
• Stakeholder management
• Negotiation and conflict resolution
• Strategic thinking with strong commercial acumen
• Ability to manage multiple priorities in a fast-paced environment

Key Performance Indicators (KPIs)

• On-time project completion
• Project budget adherence
• Customer satisfaction and retention
• Successful commercialization of new products
• New business support and project conversion
• Project profitability
• First-pass approval during development and production

• Reduction in project lead time
• Cross-functional execution effectiveness
• Continuous improvement and cost-saving initiatives