Project/ Process Analyst-Senior II

FedEx Express México; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd. in Hyderabad seeks a Project/Process Analyst (IT) to drive project scopes, define deliverables, and coordinate cross-functional teams for efficient, high-quality outcomes.

You will analyze requirements, design streamlined processes, manage risks, and maintain clear documentation while supporting service and issue triage to ensure timely resolutions.

Qualifications

• Fluency in English is required.
• Strong analytical, planning and organizational abilities.
• Experience in project management and stakeholder coordination.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Support project initiation activities, define scope, objectives and deliverables.
• Collaborate with stakeholders to analyze and document project requirements.
• Analyze processes to design streamlined workflows and improve efficiency.
• Identify, assess and prioritize risks with mitigation strategies.
• Coordinate execution, monitor progress, and address issues to stay on track.
• Facilitate communication among stakeholders to ensure alignment and manage expectations.
• Establish quality standards and perform QA reviews with control measures.
• Identify changes to scope or schedule and prepare change plans.
• Maintain status reports, issue logs and regular stakeholder updates.
• Provide service support and triage issues, elevating complex problems as needed.

Skills

Fluency in English

Analytical Skills

Planning & Organizing Skills

Project Management Skills

Interpersonal Skills

Accuracy & Attention to Detail

Education

Bachelor's degree in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline

Job description

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Position Summary

1. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets.
2. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives.
3. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness.
4. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success.
5. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations).
6. Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns.
7. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria.
8. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively.
9. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability.
10. Provide service support, triage incoming issues, and elevate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems.

Education

Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline.

Experience

• Associate: Prior experience not required
• Standard I: Two (2) years
• Standard II: Three (3) years
• Senior I: Four (4) years
• Senior II: Five (5) years

Knowledge, Skills and Abilities

• Fluency in English
• Analytical Skills
• Planning & Organizing Skills
• Project Management Skills
• Interpersonal Skills
• Accuracy & Attention to Detail

Company: INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City: Hyderabad

Scheduled Weekly Hours:48

Worker Type:Regular

Posting Start Date: 9-Oct-2026

Posting Close Date: 30-Oct-2026

Job Family: FXE-MEISA: Project/ Process Analyst (IT)

FedEx Express is the world’s largest express transportation company, providing fast and reliable delivery to more than 220 countries and territories. FedEx Express uses a global air and ground network to speed delivery of time-sensitive shipments. To learn more about how FedEx connects people and possibilities around the world, please visit about.fedex.com. FedEx offers a wide range of opportunities in our offices around the world. Search here for jobs in any of our Middle East, Indian Subcontinent and Africa markets.